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82%
Dieses Hotel empfehlen
Gesamterlebnis 4
82%
Dieses Hotel empfehlen
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Excellent stopover
ByPaddy
10. April 2020
Very friendly and helpful staff, breakfast was as good as any 5 star hotel
Journey break - London to Lancaster
ByDc of Uk
02. April 2020
Shame there are no usb sockets in the room.
Shame bathroom is not a bit bigger.
Otherwise all as it should be
Disappointment
Bylem12
02. April 2020
I booked this particular hotel for the facilities I was advertised. I did not get to use any of these facilities as they were closed including the bar, pool, sauna/stream room etc. I paid too much money for just a room for the night with nothing to do when I could have paid to get a cheaper room elsewhere and closer to where I wanted to go. The woman on the front desk was lovely but that is all I can say. I then contacted the hotel to see what could be done but I still have no answer.
Good value for money, very friendly staff
ByEmlu
02. April 2020
I was greeted by very friendly reception staff, due to the current covid19 situation the staff was still very helpful and smiley and done all they could to make me feel safe and they was offering room service as they had to shut the bar/restaurant. its great that this hotel is dog friendly and the staff was so nice to my dog as well as me! there is a bit of grass land to the side of the property where I could walk her round so this was great. It Was a shame that due to the situation the gym and pool was shut as would of been good to use these but I will definitely return again. Being a rewards member made the stay great value for money!
Staff that dont care
BySandyT1966
22. März 2020
Why have preferences for IHG members and then do the opposite. High floor near lift, could not have been further away from reception. Ordered a buffet at £12 per head for business guests. 5 trays of sandwiches, one bowl of chips, worst buffet ever.
Sat havig drinks in bar at 11pm, bar staff put off all of the lights, think we were being told it was bed time - how rude.
Expressed my displeasure on checkout, receptionist had an answer for everything so it was obviously either my fault or my imagination that the stay was so bad. Wors IHG hotel I have ever stayed in.
Great service and gym and swimming area
ByScotty
20. März 2020
Good food variety and friendly staff on arrival and departure also bar staff, quick and reliable.
Affordable comfortable and friendly bar staff
ByMissMUFC
17. März 2020
Room was not set up as a family room, however fixed for us once we advised reception.
Overall a good experience and this is our second time staying here, will use it more often
Holiday Inn j7 M6
ByPropane
16. März 2020
A one night stop over visiting family was made more enjoyable by a great night's sleep and hot,decent shower. Staff were friendly and efficient,a free pint was won on spin the wheel at reception..all in all an excellent value for money hotel.
Condition of hotel
ByCliffy4
16. März 2020
Hotel wae looking tired. Bathroom door was rotten at bottom and generally shabby
A little hotel gem just off J7-M6
ByDBJH
15. März 2020
The staff at this Holiday Inn were the BEST I've ever encountered in the 20 years of staying with IHG hotels. Fun, friendly, polite are just a few of the adjectives I'd use.
My room was quiet and comfortable so I didn't want for anything.
Normally I stay in Birmingham City Centre but, in future, I'll be staying at this little gem!
Keep up the high standards it makes such a difference!
Stop over on the way up north
ByJohnGC
14. März 2020
Friendly staff, especially reception and bar staff. Clean, tidy room. Amazing walk in shower. Lovely relaxing stay. Thank you.
Back again
Bygillmull101
12. März 2020
We usually stay here twice a year, the staff were lovely and welcoming. The rooms are lovely although i think the bathrooms could be updated as they are tired looking. The only thing i will say is they were doing a "special buffet" which should be renamed to fixed menu as in our eyes a buffet is when you can go for seconds. However we will be back as it is ideal for us when we attend the NEC.