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Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
95%
Dieses Hotel empfehlen

Gesamterlebnis

4,6

auf Basis von 829 Bewertungen
95%
Dieses Hotel empfehlen

Ratings Breakdown

829Bewertungen

  • 5 Sterne
    562
  • 4 Sterne
    201
  • 3 Sterne
    41
  • 2 Sterne
    14
  • 1 Sterne
    11

Good, for the price!

By

21. Oktober 2017

club

Overall my stay was good, however, it would be useful for the staff to communicate with each other.
I was there on business and my stay was booked with breakfast and evening meal but the restaurant staff were asking me if I had to pay for meals or were they pre-paid. It's not the biggest issue but makes me wonder how many people gain when they shouldn't and how many, like myself, paid for meals only for reception to say it was included in the booking. I stayed there twice in two weeks and was asked on both occasions.
Talk to each other!!!!

The other issue is the lack of lighting above the bathroom mirror. The is one tiny LED spotlight which doesn't give sufficient light to shave comfortably.

On the plus side - there's and iron and ironing board, though the iron was not the best.

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No brainier

By

21. Oktober 2017

This is our second visit within a few months and were not disappointed with what we found. Brilliant service from all staff especially Denise at breakfast. Rooms clean, tidy and the bed was so comfy I was sleeping in seconds. We took my in laws with us this time and they loved it too. The fact that Cheshire Oaks is so close does not influence us when we say we will be back again. This has to be one of the best Holiday Inns for location, price and committed staff.

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Family

By

20. Oktober 2017

I have been staying at this hotel when visiting my family on the Wirral. It remains the best there is in the area for friendliness and first class service from a dedicated team.
This time our family were visiting for a different occasion with the passing of my elderly Aunt at the grand age of 98. The staff were aware of this and a sympathy card was in the room and we were looked after in the way you would expect family to look after you at such a time.We could not be more thankful.

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Excellent Hotel in Lovey setting

By

19. Oktober 2017

This Hotel is set in the most love setting. From the moment you walk thru the front doors the staff were all very friendly and very professional. The decor is very tasteful and modern also the public areas and bedrooms are all cleaned to a very high standard. The bedrooms are a good size and also very modern with a lovely comfortable bed. We ate in the restaurant and the food was very good with lovely views of the surrounding area with swans and canal barges.Breakfast was also in the same area and was very good too with plenty of choice and staff were very friendly. We loved this hotel and will definitely return when in the area.

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Family welcome

By

18. Oktober 2017

platinumelite

What a wonderful hotel. We had a friendly welcome as soon as we arrived and the staff were so helpful with any questions. The rooms were clean and had a beautiful view of the locks and canal. Wonderful stay.

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Excellent service and hotel staff

By

18. Oktober 2017

club

An excellent stay. A great nights sleep. The facilities were excellent. I would recommend this hotel to anybody.

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Excellent service

By

18. Oktober 2017

club

Great staff clean hotel modern facilities great location

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5* Customer Service

By

17. Oktober 2017

Chose to visit here again whilst in the area as handy for Cheshire Oaks shopping outlet. This visit did not disappoint and in fact exceeded our expectations having had a refit. Our room was clean and bed very comfortable. We ate in the lovely bar area and food was enjoyable and served promptly.
As per our previous visit the breakfast and staff serving breakfast were excellent and very attentive to the needs of everyone.
I love the setting of this hotel and find it so peaceful to sit and have breakfast whilst looking out over the canal with swans and ducks so would definately recommend to others.

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Great Service

By

16. Oktober 2017

club

Great service.
Extremely Friendly staff
Great night sleep.
Clean room

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Lovely comfortable rooms and great service

By

16. Oktober 2017

club

This hotel is a little gem! Perfect for a quiet relaxing time wether you are there for business, shopping at the Cheshire Oaks Retail Outlet or just to take a few days away for sightseeing

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Pleasant Stay

By

12. Oktober 2017

club

Lovely clean fresh room with view of the canal. Enjoyed using the swimming pool , was very relaxing. The food was ok . The staff were lovely very welcoming .

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Room top class

By

11. Oktober 2017

Convenient location for Cheshire Oaks, Chester races, Wirral and Liverpool. Very comfortable bed and pleasing bedroom design, all well co-ordinated in selection of colours, carpet, fabrics and other materials. Pleasant aspect from dining/breakfast room.

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