 Gästeberichte
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92%
Dieses Hotel empfehlen
Gesamterlebnis 4,3
92%
Dieses Hotel empfehlen
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Brief Encounters
ByNCFC fan
02. August 2016
I needed a quick stop over for myself and my 2 sons and this ticked the box with a swimming pool for the boys and a comfortable hotel for us all too recharge our batteries before continuing on our way.
Not suitable for the IHG club and watch out for your credit card details
BySunnytur
01. August 2016
First watch out! Don’t show you credit card details to this hotel.
First they overcharges my room with over £600,- but this amount I got return but had to pay for the exchange rate.
The food in the restaurant is not very good and high prices. The alternatives is some drive away but still better that eating on the restaurant.
Finally they accusing us for smoking in the room but we only had one smoker and he went outside the Hotel every time. The receptionist not even mention when checking-out that there has been added an extra £100,- to the bill for the smoking fee.
When returning to the hotel to get an explanation they didn't care and I could just send an e-mail which they are not replying on.
Beside this it is an okay hotel but keep an eye on your bills!
Nice grounds pleasant hotel and staff
BySoulman1703
31. Juli 2016
This is a decent hotel on the most part with long waits experienced in the restaurant on the occasion of my stay. The staff were pleasant. Some of the more senior members were unclear in their communication and no they were not foreign it was the difference between what they said and what they meant to say or didn't say. You can have your steak anyway you want it as long as its well done. Otherwise the food was very good. Air-conditioning was able to be controlled by individual room which is a plus when some hotels have it a mean temperature for all rooms which doesn't suit all guests.
Stay Review
ByShiv22
28. Juli 2016
Great customer service by all staff. Could have more choice on breakfast.
Excellent Customer Service
ByMark Rugby
26. Juli 2016
We had a problem with our room late into the evening. The problem was resolved perfectly so a big thank you to Alex the Duty Manager. Not many hotels sort problems for their customers at that time of night.
Ok hotel, reasonably priced, uneventful stay
ByIHGGold123
26. Juli 2016
Clean and tidy but poor wifi and internet connection
GREAT STAY, GREAT SERVICE ,
ByReacher J
22. Juli 2016
Excellent Hotel. Nice room and comfy bed.
Ate in the Hotel as nothing else really near. rewards points not added for Meal in restaurant £18. ( this would of got me to the spend amount on the accelerate offer)
Excellent customer service and good rooms
ByRobW123
11. Juli 2016
Regular visitor to this hotel and as always the front of house staff were very welcoming. Room was good sized and clean. Bar staff were very attentitive. Good central location within easy reach of Portsmouth and Hamble
Very enjoyable and confortable stay
Byplagued85
11. Juli 2016
Very enjoyable and conforting stay. High quality rooms. Friendly staff. Looking forward to coming back next month!
Good service and relaxing hotel
ByMark_d_J
08. Juli 2016
Service at reception and in lounge area is excellent. Nice comfortable room with wooden shutter that closed out all light and outside disturbance so good nights sleep. Bathroom bit dated but functional.
Recommend
By1Tag
04. Juli 2016
2nd time we have stayed there and we will be back. Quiet location, good facilities and lovely welcome when we arrive. Comfortable beds and good blackout curtains ensure a good night sleep.
One of the best room features has to be the power shower and unusual but very effective double shower curtains which for a change keep the water in the bath and off the floor.
If I have a criticism it would be the quality of the cooked breakfast. Admittedly we stayed clear of it this time having not had a great experience the last time and thing for the price charged you could improve dramatically by cooking to order. The bacon has barely seen the heat of either a grill or a frying pan, the fired eggs although fresh out of the kitchen were cold with hard yolks, and the scrambled eggs were strangely full of water. As a "club" member it is a little insulting that the only real benefit appears to be a chocolate biscuit on arrival - and this is our 4th stay with Holiday Inns and the first time we have been given them
Feedback
BySf35156
03. Juli 2016
I stay in many hotels as work away from home. The holiday Inn gets it right every time! Your staff training must be excellent as they are all friendly and helpful. Tash in the resturant is a credit to your organisation. Keep up the great work.