Rated 4,2 out of 5 by 358
Rated 5,0 out of 5,0 by chuhaos 绝佳的地理位置。
3. März 2014
Rated 1,0 out of 5,0 by Greg35 Overpriced
This is hotel is way overpriced. We stayed during New Years. Its understandable that if for new years night the rate is higher, ***but the rates were not that much lower for the non-new years nights***. Our average nightly rate was exorbitant for such an average hotel.***I checked the month of May 2014 and the average nightly price for a Premier Family room is not that much lower***. ***So it does not really matter when you go, if you want a room for three, your going to pay through the nose***.
They charge a hefty extra person charge for a third person even if a room is designed for more than two people. I don't care what their policy is, this is just irrational. Extra person charges in the United States are almost non-existent. This is just greedy.
The front desk employee had to go into a back room to spend several minutes examining my AAA card and photocopying it. This makes me feel like they don't trust me. They could have had a mini copy machine next to their computer terminal and scanned it on the spot instead of going into a backroom. This makes it appear as though the front desk agent doesn't trust the guest (when they have to walk away from them). Never has this happened to me.
Breakfast was a mob of people with chairs making a screeching and grinding noise whenever people got up from their tables. And there was an obnoxious group in the group seating area screaming and laughing loudly which made the place feel like a high school cafeteria. After the second morning, we stopped eating breakfast there.
The room was average, just like any other standard room for 2-4 people. I had a drain clog that flooded the bathroom floor after opening the shower door to get out. When you pay this much, these things shouldn't happen in the first place. Regular drain inspections should be made instead of leaving it up to the guest to find out the problem.
***Again, the room rate for non-holiday periods are not that much lower than the new years holiday period***. Every time I come here the rates get higher and higher regardless of whether or not it is a holiday. And the breakfast rates get higher and higher. I know because I have stayed here several times over the past thirteen years. Whatever the reason, I can foresee even higher rates for standard rooms ten years from now. Its an obvious trend.
I put this similar review in a different forum and the response from management was argumentative and condescending. Some of the rebuttals they made were already countered in my review. This hotel is arrogant and they have nothing to be arrogant about. They are not worth the prices they charge. This is not unique to the Golden Mile. Other hotels possess similar arrogance in Hong Kong so for me, its not a city worth returning to.
It was fun while it lasted, but for Hong Kong tourism, the best times are behind us.
2. März 2014
Rated 5,0 out of 5,0 by Shirashimei Friendly staffs and great service
Staffs were very friendly and helpful, provided us great service and we had a pleasant stay. Thanks.
28. Februar 2014