Rated 4.2 out of 5 by 405
Rated 5.0 out of 5.0 by Frosty1968 Excellent Service
Excellent standard of service as usual. Very clean and welcoming from the reception staff.
February 2, 2016
Rated 5.0 out of 5.0 by KAREN AND ROB BEXLEY HOLIDAY INN - A GOOD HOTEL
A GOOD HOTEL IN A CONVENIENT LOCATION.
NICE TO SEE SAME STAFF OVER MANY YEARS OF VISITS.
CONTINUITY OF FAMILIAR FACES IS A POSITIVE.
WELL DONE IN BRING CLIENTS INTO EVENING DINING BY INTRODUCTION EVENING BUFFETS.
THE ENGLISH BUFFET WAS EXCELLENT QUALITY AND VALUE FOR MONEY
BREAKFAST IS ALWAYS AN EXCELLENT EXPERIENCE BY QUALITY, SELECTION OF FOOD, AND THE EXCELLENT WAITING STAFF OF BARBARA AND ANITA. ALWAYS PROFESSIONAL,FRIENDLY AND EFFICIENT.
January 31, 2016
Rated 4.0 out of 5.0 by ffiona36 Inconsistent
I stay at this hotel frequently and on the whole the staff are friendly. The restaurant and bar staff are excellent. Reception is inconsistent. Sometimes you get a warm welcome and other times you are simply processed. The supervisor is lovely every time though.
Ihg means very little here. Never get offered an upgrade and oftentimes they don't acknowledge you are a member. Still comfortable and clean hotel, fitness room is good and I like the location.
January 30, 2016