Rated 4.1 out of 5 by 517
Rated 4.0 out of 5.0 by patr921 Awesome view !
We stayed here for our 46th anniversary. The room was OK ... but the bathroom was so small it was a joke ! The redeeming quality was the awesome view of the Gulf
August 29, 2015
Rated 3.0 out of 5.0 by I dont drink great bar
not open long enough
not enough people at front desk
August 29, 2015
Rated 5.0 out of 5.0 by Mark3850 Excellent Hotel
This is a great hotel, in a great location, with a
great staff!! A special thanks to Carlos at the
front desk, for recognizing my platinum status,
and room upgrade!! I can't wait to stay here
August 29, 2015
Rated 2.0 out of 5.0 Unfriendly front desk personnel
They absolutely need to improve on customer service at the front desk. They were very unfriendly and lacking attention to guests arriving at the front desk.
August 28, 2015
Rated 4.0 out of 5.0 by nyflyers Bed and Room AC
The bed was not comfortable at all. There was a huge hump in the middle and both sides sunk in about 12inches on each side. It needs a new mattress.
The Room AC was never cool off the room or even make it comfortable.
August 23, 2015
Rated 5.0 out of 5.0 by Lizzy1965 Courteous Staff
The staff was awesome. It made a huge difference on our stay. I cannot express how important for a guest to feel welcome and comfortable with the hotel staff. I will not return to a hotel were the staff are rude or dismissive. Everyday we were greeted and asked how we were...and it was genuine! I was approached by many staff members asking if I needed anything. The staff made recommendations on things to do and places to visit. It was great. I only had one disappointing meal on our last evening...but didn't want to complain. I am pretty critical about food, since I have worked in a kitchen and worked with awesome chefs.
August 20, 2015
Rated 5.0 out of 5.0 by Beach Boy 2015 Didn't want to go home
The experience was awesome!!! The room was fabulous and so convenient to the beach and St. Armand's Circle. If you go, get the gulf view. The balcony overlooks the beach. Of course you will want to hang out on the beach for spectacular sunsets. The Sand Dollar located on the top floor has a great view as well as excellent food for a good price. The staff at the hotel was very professional and friendly. Take beach towels to the beach and get a discount on the daily rental of an umbrella and lounge chairs. The room comes equipped with free wifi, a fridge and safe.
August 19, 2015
Rated 5.0 out of 5.0 by Gracious Great Vacation
I travel for a living 100% of the time. I went with my family on vacation to Lido Key. I have never had better service at any hotel in over 25 years. Kara and her staff are absolutely 100% customer friendly. Everyone has a smile and they go out of their way to make sure you have everything you need and more! We will stay at Lido-Holiday Inn anytime we are in the area. When we take a trip, that is where we will be going. Great service, hotel, beach access, not over crowded, and anything you need within a mile. I can't imagine staying anywhere else when I am in that area. We will be vacationing there at least once a year forever! Adult and kid friendly, and our dog also. I can't say enough how happy my family and myself were, Absolutely Outstanding!!!
August 13, 2015