Rated 4,1 out of 5 by 207
Rated 1,0 out of 5,0 Poor Service/ Too Expensive
Not a hotel for adults. Everything closes at 11pm and when we ordered pizza we had to go to the lobby ourselves to pick it up. The elevators were terrible, two even broke. Our buffet breakfast for three people cost over 70 dollars and we saw a waitress once maybe twice. Our experience was terrible and when I go to Toronto I will never go to the Holiday Inn Yorkdale again and I'll pay the extra money to go to a competitor.
6. Juli 2014
Rated 5,0 out of 5,0 by Jr.Jaysfans fun filled long weekend and a salt water pool to beat the heat
Our first weekend trip to Toronto for a Jr.Jays game and to experience all the city has to offer, great location with subway just across the street. We had requested a room with a balcony,when we checked in we had a room fang the pool so we went down and asked if we could switch and iwwithout hesitation our room was switched. I was impressed when we received a call a short time later by staff asking if the room was to our satisfaction. The customer service by staff was over and above. Kids enjoyed having the pool as well as choice for breakfast at the buffet. Thank you to the wonderful staff for helping make our stay comforting and fun.
2. Juli 2014
Rated 3,0 out of 5,0 by Trplp Stayed at many Holiday Inn's
I have stayed at several Holiday Inns across Ontario. The service was fantastic and the hotel looks great. However when it came time to open the door to my room things were a completely different story. The carpets were dirty, the bathroom was clean but the shower had screws sticking out of the faucet and the tub stopper was sticking up and out. The alarm clock was supposed to be white but was covered in dirt and hair. For the price the hotel was charging i would NEVER had paid however I used my member points to cover the room and wishing I had used a different card to redeem at another hotel chain. Very disappointed with the quality of the room. The staff was great.
2. Juli 2014