Rated 4,2 out of 5 by 96
Rated 3,0 out of 5,0 by Shan29 Good value for money, but service can be better
Being a platinum IHG member, I was upgraded to a garden facing deluxe room, which is appreciable. The check-in staff was very helpful with a warm smile. The location is not exactly city centre but is easily accessible by subway which takes you to city centre in 10 minutes approx. The rate is quite good compared to the over-rated expensive hotels in the city centre. However I was disappointed with the lady staff who was on duty on 28th July morning- being a platinum member I am eligible for a late check out of 2 pm. I requested for an extension of 3 pm - to which she was quite rude in rejecting. Being a Saturday morning the hotel was not at full occupancy and when I made the same request to another front desk staff- 3pm was readily acceptable. However, this first lady kept on calling me from 2:30 pm and I vacated the room at 2:45 pm. I don't know what she achieved by driving me away 15 minutes before my preferred time f 3pm--except making me feel very negative about their service.
2. Juli 2014
Rated 5,0 out of 5,0 by SiB47 EXCELLENT
THIS REALLY IS A GREAT HOTEL . FROM THE MOMENT WE ARRIVED TO THE MOMENT WE LEFT THE SERVICE WAS FIRST CLASS .
GREAT STAFF , VERY ATTENTIVE AND HELPFUL.
HAD A GREAT ROOM (ONLY MINOR COMPLAINT WOULD BE THE AIR CON NOT POWERFUL ENOUGH TO COOL ROOM FULLY).
LOVELY LITTLE COURTYARD TO SIT IN .
EASY TO WALK TO CITY CENTRE - ABOUT 15/20 MINS OR TAKE THE SUBWAY ONLY 5 MINS AWAY.
NICE BAR AREA AND MODERN LOUNGE AREAS.
WOULD DEFINATELY STAY HERE AGAIN.
1. Juli 2014
Rated 2,0 out of 5,0 by tizzman Laut, kleinere Probleme und keine Status-Benefits
Haar in der Badewanne, Schlechte Türisolierung, langsames Internet. Dazu ausser dem freien Internet und einigen Punkte keinen Gegenwert für Treue mit der Hotelkette. Besser woanders buchen.
Das Hotel ist etwas ausserhalb des Zentrums, die nächste U-Bahn ist 8 Minuten entfernt.
27. Juni 2014