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Gästeberichte
Jeder Bericht und alle Bewertungen, die wir erhalten, werden überprüft. So stellen wir sicher, dass nur Berichte von Gästen veröffentlicht werden, die tatsächlich im Hotel übernachtet haben.
78%
Dieses Hotel empfehlen

Gesamterlebnis

3,9

auf Basis von 843 Bewertungen
78%
Dieses Hotel empfehlen

Ratings Breakdown

843Bewertungen

  • 5 Sterne
    402
  • 4 Sterne
    204
  • 3 Sterne
    101
  • 2 Sterne
    60
  • 1 Sterne
    76

Relaxing hotel

By

21. Oktober 2017

Comfortable bed, excellent staff and quiet rooms. I stay away with work a lot so this is exactly what I required. Great location just off the M6 which meant I could get on the road easily in the morning.

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Comfortable stay but minor oversights with service

By

18. Oktober 2017

club

We stayed at this hotel as an overnight stop on a journey from Scotland to Oxford and, as such, it was perfectly adequate. We have stayed at Holiday Inns previously and continue to be impressed with the value for money and quality. However we experienced minor irritations at this hotel: no remote control for tv which took over an hour to remedy; a hole in the threadbare bath towel; reception didn't authorise credit card so a problem with charging food and drink to room; poor quality of wines available by the glass. However, staff were friendly, food was good, room was very comfortable, swimming pool was excellent and location very good.

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A dissapointing stay

By

17. Oktober 2017

club

I was very excited for a weekend away, and checked into the Holiday inn Walsall M6 Junction 10 with high hopes. I was almost immediately brought back down to earth when i walked into my room and discovered i had been given a twin room when i had indicated i prefered a double room at time of booking. I went ba k to reception and tried to explain to the lady on reception that i had requested a double. She then proceeded to tell me that if i wanted a double bed i would need to pay for a £20 upgrade. Otherwise i would have to stay with what i was given.

As i was unwilling to pay to upgrade just for a double bed when i had SPECIFICALLY booked a double bed room, i stayed in the room as is.

Furthermore, when i called receprion early in the morning to advise that i was an IHG member and to ask to checkout at 2pm as is the case for IHG members, the same lady at reception answered and said i would only be able to stay till 1pm as i had not mentioned at checkin that i was an IHG Member. I dis not quite understand why this was and as i tried to ask a bit more was abruptly rushed off the phone.

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food is terrible

By

17. Oktober 2017

food is honestly terrible undercooked, cold and hardly any veggie options

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Room service

By

16. Oktober 2017

club

Arrived late at hotel staff at reception very helpful got to room clean tidy as expected ordered room service which arrived in good time hot and was delicious .

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Best holiday inn in the Midlands

By

15. Oktober 2017

club

As before staff were wonderful food was very good and room was great. I stay at many holiday inns in the area and this one is by far the best.

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Great overall experience

By

13. Oktober 2017

Great location with good facilities, friendly staff so an enjoyable experience

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This is what I want!!

By

12. Oktober 2017

Friendly staff.
Comfy bed.
Clean rooms.
And best off all the rooms are far enough away from the bar that you are not disturbed by the noise.

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Good night's sleep

By

12. Oktober 2017

club

Good night's sleep and decent food all I can ask for.

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M6 j10 not bad but a few niggles

By

12. Oktober 2017

club

A few little niggles
Missing light bulbs
Noisy air con from next door room
Tv remote not working
Flaking paint on bathroom ceiling and woodwork
When changed rooms they had not saved the key on the system and another couple given my new room who just walked in - could have been very embarrassing!

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Fantastic value for money

By

11. Oktober 2017

club

I visited with my son for his birthday so we could visit attractions nearby. We were greeted by warm friendly staff and our room was more than adequate and very clean. We were impressed by the facilities and the food was fantastic, plenty of it and great value. I only rated the sleep down slightly as I was cold, then got too hot once I figured the heating. Think a lot of it was excitement. We'll definitely be back.

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Great service

By

09. Oktober 2017

Staff very good room lovely lot of parking very clean throw hotel

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