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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
88%
Recommander cet établissement

Impression générale

4,4

en fonction de 954 avis
88%
Recommander cet établissement

Ratings Breakdown

954avis

  • 5 Étoiles
    608
  • 4 Étoiles
    193
  • 3 Étoiles
    78
  • 2 Étoiles
    39
  • 1 Étoiles
    36

Quality service

By

août 12, 2020

My stay at the Holiday inn westchase was a great experience from the hospitable front desk service, and the comfortable bed and clean bathroom I definitely would recommend it to a friend to stay.

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Very comfortable bed

By

août 10, 2020

Loved my visit as always I frequent this hotel when I visit Houston

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Great getaway

By

août 10, 2020

The hotel was awesome clean the were professional and took necessary action to help prevent Covid 19 from spreading

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Clean and relaxing

By

août 04, 2020

club

My hotel room was very clean and relaxing. I truly enjoyed the plush bed and lounging couch to reflect on my days. The bathroom was very clean and fresh, the door was a little unorthodox for the shower but overall a great experience.

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Nice cozy room's

By

juillet 31, 2020

The room's are very clean , staff was helpful during the whole stay . great place for a family vacation kids enjoyed the pool area

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Place Stinks

By

juillet 30, 2020

club

Guest are allowed to Vape the Hotel stinks smells ghetto

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Comfortable bed and quite

By

juillet 29, 2020

- Comfortable bed.
- big area of sofa.
- Large desk for writing.
- quite A/C.
- Feel safe
- Enough spaces of parking lot.
-

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holiday inn westchase

By

juillet 29, 2020

club

Great staff. Friendly helpful.Took extra time to straighten out rewards account. Very clean. Very quiet. Attractive hotel inside and out. Both check in staff and room service staff exceptionally helpful. Front desk handled multiple checkins efficiently. No waiting.

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Staff

By

juillet 28, 2020

platinumelite

Very helpful respectful and courteous. Every situation was completely covered upon response

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Great front desk staff

By

juillet 25, 2020

My go to location when I am in Houston. The access roads make this location the one for me. The reasonable rates also help a lot as well. I have always appreciated the willingness of the staff at this location to always help with any needed information. Ms. Kay is awesome very nice and professional, she knows the area well.This location is in a area where fine food is nearby. I always felt safe while staying at this location and once again you can't go wrong with the rates and staff..

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Great

By

juillet 21, 2020

platinumelite

I enjoyed my stay the customer service was excellent and my room was very nice I will be coming back soon and invite friends

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Holiday Inn Westchase

By

juillet 19, 2020

There were too many people walking in off the street just lounging in the lobby and using the pool area. Considering the COVID-19 pandemic management should monitor the property better. The rooms are not cleaned and sanitized properly. I would suggest professional sanitizing if its too much for daily staff. Even after being switched to a second room due to mold and mildew on sofa pillows, I encountered problems in my second room. The smoke alarm was covered with a clear trash bag. Which I reported to the manager. Also, there was a water leak in the second room. Apparently the leak was on the cabinet above the microwave mounted to the cabinet. There were two microwaves in the room. It appeared to be leaking from the silver duct work inside the cabinet over the mounted microwave. The water splashed onto the microwave on the counter then onto the counter and carpet. So I had to continue wiping water to keep the counter dry. I was totally not satisfied with my dour night stay. Would not stay here again!

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