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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
76%
Recommander cet établissement

Impression générale

3,9

en fonction de 978 avis
76%
Recommander cet établissement

Ratings Breakdown

978avis

  • 5 Étoiles
    488
  • 4 Étoiles
    207
  • 3 Étoiles
    90
  • 2 Étoiles
    107
  • 1 Étoiles
    86

Quiet rooms but many gnats

By

juillet 07, 2021

club

For the price of this hotel, I would expect more attanetion to details when it came to room repairs. The hotels rooms have a bad gnat problem. The rooms are comfortable but again for the price I have had better experiences. Also for the price, I would not normally expect to pay for breakfast.

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Great stay

By

juillet 06, 2021

platinumelite

Friendly staff. Very accommodating despite the obstacle of being remodeled

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Good experience

By

juillet 05, 2021

club

The hotel is in a nice location, closed to restaurants and other stores. The staff is friendly and the room was clean. My problem was with the A/C console in the room, they are too loud for me and I had a hard time falling asleep and staying asleep. However, if you get one of the new/remodeled rooms the A/C consoles are way quieter. I think that they should add more vending machines in each floor.

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Keeping their commitment to customers

By

juillet 02, 2021

This could have been an excellent stay if i had handicap accessible equipment for wheel chair and walkers

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Comfortable and awesome service

By

juin 30, 2021

club

Staff from front desk and breakfast were great and friendly.

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Comfortable bed and bad service

By

juin 28, 2021

club

Had to ask staff for towels and empty trash. I asked for an iron for 2 days and was told someone will bring it. Never happened

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Hotel motel holidayinnn

By

juin 26, 2021

The hostes lady was very helpful her name started with a v also clean and in a good location

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Friendly staff

By

juin 22, 2021

club

Everyone was really friendly and the rooms were clean. The bar/kitchen was a little understaffed and one night I waited an excessive amount of time for food but they comped me the meal even tho I didn’t complain or ask for it.

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Do your research!!!

By

juin 20, 2021

club

Hotel is smack dab in the middle of killeen TX. If you have a fear of bugs and dirt I would not recommend this hotel. Every day when I would come home from work there were 10 different bugs or caterpillars in my room, plus there were weird stains on all of the room furniture and very old worn out sheets. On a lighter note there was fantastic water pressure in the room, and the pool had great cabanas, even with an out of order hot tub.

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Weekend Experience

By

juin 14, 2021

First time staying at this particular Hotel and I must say the experience was nice. Everything was clean and the actual staff at the hotel was personable and friendly.

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already listed

By

juin 03, 2021

I listed the issues in the comments during this survey. I will never go back to this holiday inn. It was a horrible experience.

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Use Different IHG Proprty

By

juin 02, 2021

This hotel is really run-down. It looks like IHG is letting the property slide and wants to sell it from their portfolio. Curtains ripped, lamp shades had holes, large burn stain on carpet, coffee maker

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