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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
80%
Recommander cet établissement

Impression générale

3,9

en fonction de 2798 avis
80%
Recommander cet établissement

Ratings Breakdown

2798avis

  • 5 Étoiles
    1092
  • 4 Étoiles
    946
  • 3 Étoiles
    365
  • 2 Étoiles
    214
  • 1 Étoiles
    181

Lovely staff and service, good location but the rooms aren’t up to much

By

juillet 05, 2021

club

Great place for a one or two night stay if you have lots of activities in London planned. Lovely staff who do their best to accommodate you. However, you would probably rather go out than relax at the hotel itself, due to a good location but with an inside that’s not up to much.

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Great location

By

juillet 04, 2021

Excellent location, staff were very friendly and helpful.
Only downside was breakfast, but given what we paid I would still recommend

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Disappointing

By

juillet 04, 2021

After many years of staying here, very disappointed in how the quality is very poor this time. Needs refurbishing and customer service improvement.
Redeeming feature is location and on site car park, with expensive rate included this time in package.

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Stay for work

By

juillet 04, 2021

Great place to stay. Helpful staff. Nice breakfast

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Great service

By

juillet 03, 2021

Stayed here for one night. Check in was extremely friendly and I was offered a (very welcome) late check out.

Had dinner in the very busy (due to Euro 2020) Tavern Pub however service was quick and the food good value.

My Executive Room was clean and well presented. The desk chair has seen better times - but I'm here to sleep not sit in a chair all night.

The 'COVID revised' breakfast was amazingly good value - for a London hotel - for a 'Full English' with choices from the Continental selection included. Again service was great.

Apart from the screaming weans (children) in the corridor all Sunday morning - which is outside the hotels control obviously -it was a really enjoyable stay.

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Excellent hotel

By

juillet 03, 2021

Ideal location with easy access to the tubes. Some lovely restaurants within walking distance

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Nice location

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juillet 02, 2021

Nice hotel but needs a little modernisation in the bedrooms. Us better signage to the entrance from roadside

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Good location!

By

juillet 01, 2021

Hotel is so closed to underground, restaurants; and supermarket. Great location!
Wonderful, accommodating, and professional staffs.

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Nice hotel with all the comforts

By

juin 30, 2021

club

This was a relaxing place to stay and quite central to everything. We were a few underground stops from central London and all the tourist attractions. Good value for money, had everything we needed and more.
Few places were a little bit dusty, but overall very clean and tidy room, plenty of towels. Little fridge in the bedroom which was handy to store milk for hot drinks, or cold drinks as it was warm weather.
We will be definitely returning here in the future.

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Business Trip

By

juin 30, 2021

platinumelite

Excellent centrally located London hotel with great staff and failities

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Comfortable stay

By

juin 27, 2021

Great location. Reception is very nice, spacious, great seating areas, internet desks. Looks very modern and classy, but rooms are in need of a refurb. Whilst clean and comfortable they are outdated, bathroom is small and toilet very low down. Cleaned every day to high standard. Breakfast is served between 7.30 and 10.30 so caters for the early and late risers. Service was quick, staff friendly but sausages not to our taste.
Hotel manager went out of his way to help us reserve table in The Tavern for football, very friendly and helpful.
We stayed in a executive room, just wasnt anything special really. Value for money is good, especially for London. Rooms were very quiet which was lovely and peaceful.
Close to tube stations, Tesco, bars and restaurants. Definitely recommend.

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Nice Hotel and friendly colleagues considering it's size

By

juin 27, 2021

club

I use this hotel regularly and they have a friendly set of reception team most of the time. They don't judge that as a single Gay Man if I have a friend or companion come and join me, and this is very important as other hotels question why I have another man may join me late at night but never question a female and a man together so great for that equality. The hotel is huge, and the rooms are a little dated but comfortable. TV doesnt allow connection by devices which is out of date esp for business travellers. Only downside to this hotel is that it has an amazing 12 Noon check out policy, yet I get my door knocked by the Maid before 9am on almost every stay. this needs to change. apart from that great value for money

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