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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
95%
Recommander cet établissement

Impression générale

4,5

en fonction de 1790 avis
95%
Recommander cet établissement

Ratings Breakdown

1790avis

  • 5 Étoiles
    1224
  • 4 Étoiles
    408
  • 3 Étoiles
    85
  • 2 Étoiles
    41
  • 1 Étoiles
    32

My Experience

By

juin 30, 2021

I think the money paid was in excess of the value of service received. The satellite TV was an absolute disgrace. Not provided. The freeview TV service was very inconsistent and went off intermittentlu for long periods of time.

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Great stay

By

juin 29, 2021

We had our first main shopping trip post lockdown. This hotel gave us the confidence we was looking for to really enjoy our trip.

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thin duvet

By

juin 23, 2021

club

Even in summer it is helpful to have extra bedding provided, as nights can be unexpectedly chilly. Also, if you expect people to spend time on your survey don't tell them how many characters they must use: be pleased they bother at all!

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Great for shopping and transport

By

juin 23, 2021

Hotel is very clean and rooms are a good size compared with central London hotels. Very close to dlr and terminus of Jubilee line.
The only slight issue that I had was that the bath was very high to climb into and shower was over the bath. Other than that, it was a good place to stay.

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friendly

By

juin 20, 2021

club

The staff and atmosphere at this hotel was professional but friendly at the same time.
I would definitely book to stay here in the future

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Great place to stay

By

juin 18, 2021

All the staff were really friendly and helpful. The room was very comfortable. The location is perfect for shopping and the Olympic Park. The breakfast was great.

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Okay given Covid restrictions

By

juin 10, 2021

platinumelite

Dealt well with Covid but would be better if advanced information provided.

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A good nights sleep

By

juin 10, 2021

club

I was working locally and stayed for one night. Lovely staff and a good nights sleep

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Overworked staff

By

juin 03, 2021

club

The welcoming guy at breakfast was not only having to allocate tables which were in short supply, he was also, it seems, responsible for cleaning them as well, all of which led to a sizeable queue waiting impatiently for their breakfast. After a 20 minute wait we got in and had to ask for cutlery, bread and jams, none of which were immediately available. Staff attitude was very helpful in difficult circumstances but really, there were not enough bodies to properly service the guests’ needs.

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Brilliant location

By

juin 03, 2021

The hotel is in a brilliant location next to the Westfield centre and the Olympic park. A great chance to have a walk around and see were the Olympics took place. It was the copper box arena we were attending 12min leisurely walk to watch the netball.
The hotel was very clean and rooms relaxing.
It was busy and with social distancing in place breakfast was a long wait for a table to become available.( not enough staff to clear tables) (the ones that were there worked very hard) There was no cutlery, fruit,juice, croissants, etc as not enough staff to keep refilling. So breakfast was cold.
Told reception we wouldn’t be having breakfast the next day but was still charged for it .

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Great hotel stay

By

juin 03, 2021

platinumelite

I’ve stayed in this hotel quite a few times and like it. It’s convenient for Stratford and Olympic Park, has parking close by and has lots of amenities around the hotel. The breakfast is good value and enjoyable. The rooms are comfortable and clean. The only downside on my recent stay was the shower, but minor in an otherwise enjoyable stay.

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no where near good enough

By

juin 01, 2021

considering the location it was a really poor stay, prices within the hotel are crazy and as we found not much better outside, high costs poor quality everywhere

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