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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
95%
Recommander cet établissement

Impression générale

4,5

en fonction de 1378 avis
95%
Recommander cet établissement

Ratings Breakdown

1378avis

  • 5 Étoiles
    897
  • 4 Étoiles
    356
  • 3 Étoiles
    74
  • 2 Étoiles
    31
  • 1 Étoiles
    20

awesome price for what you get

By

février 17, 2020

club

Great price, food, and bed was awesome ,a privilege staying here , staff were great and nothing was too much trouble evening meal was great and breakfast is plentiful, if you have reason to moan about anything for the price ,then picky you are

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Cold room and very hot shower

By

février 15, 2020

platinumelite

Hi,
The shower was very hot. The temperature control was not working. I had to shower at my friends place.
The room heating was not working and had to sleep in cold room.

I raised these issues with the manager on duty after the first night and she advised that it will be sorted. But they were not sorted out by the time I came back on the second day.

My experience in this hotel fell short of the standards and comforts that I have associated with IHG.

PS. Although this was a bad experience, it will not affect my use of IHG in future as IHG is my preferred choice of hotel as I have always had a good experience with their hotels.

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Okay, but could be better

By

février 14, 2020

platinumelite

Nice welcome at Reception and good prompt room service. Breakfast was a bit rushed and they were tidying up around me as it was the end of service.
The lobby, corridors and rooms all look so dated, the bed was soft and it just needs a good renovate to get it looking less late 80's/early 90's inside.

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Great service

By

février 13, 2020

club

Received great service throughout the week long stay. The staff were friendly, guest rooms spacious and clean; and the complimentary water and Kitkats were lovely touch. Would highly recommend.

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Nice upgrade

By

février 12, 2020

platinumelite

This hotel never disappoints.
To receive an upgrade was very nice.
The staff have to be some of the friendly one has the pleasure to meet, time and time again.

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Brilliant stay

By

février 12, 2020

Lovely place , lovely staff . excellent location and food

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Great hotel

By

février 11, 2020

club

Great location. Staff are always so helpful. Water etc in bedrooms is a lovely touch.

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Quiet room

By

février 08, 2020

I requested a quiet room. Unfortunately the room next to me the “soft close mechanism” was not working therefore every time they closed the door it felt like they were slamming the door both in the evening and morning. Hence quiet room it was not with the constant slamming of doors.

I brought this to the attention of the front desk staff when I left so that they could get maintenance to look at it.

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Excellent Hotel

By

février 03, 2020

club

Enjoyable experience would recommend anyone to stay

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Jesmond visit 27-30 January 2020

By

février 02, 2020

club

I found this hotel to be clean, comfortable and friendly. Very good choice of cooked breakfast items.

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Good overnight stay

By

février 02, 2020

I have stayed several times and have always had a pleasant stay. There are plenty of bars and restaurants close by and its in a great location ofr the Metro.

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Holiday Inn Jesmond

By

février 02, 2020

Excellent very happy with the service great facilities and a pool with a gym.

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