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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
89%
Recommander cet établissement

Impression générale

4,2

en fonction de 1324 avis
89%
Recommander cet établissement

Ratings Breakdown

1324avis

  • 5 Étoiles
    747
  • 4 Étoiles
    331
  • 3 Étoiles
    97
  • 2 Étoiles
    87
  • 1 Étoiles
    62

Very clean and nice size room.

By

janvier 12, 2021

club

I wish I could've enjoyed the hotels amenities, due to covid everything was closed. They offered a slip of restaurants close by that delvered and that was very helpful.

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Rooms a little dated

By

décembre 15, 2020

club

Overall a decent stay, staff was friendly and helpful. Only issue was the beds, mattresses were sagging and room is a bit dated. Also do to Covid none of the amenities were available.

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Business to another big city

By

décembre 05, 2020

Loved the hotel. Even during the pandemic, the staff treated me as nothing was going on. Made me feel at home and safe.

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Bathroom full of hair, freezing room and moldy smelling.

By

novembre 23, 2020

club

It is hard to enjoy a place to sleep when smell mold or old!! Bathroom disgusting as had hair all over and looked dirty. Room freezing cold and room smelled and looked like no one had been it for awhile. Your staff was very kind and put us in another room without an issue, so kiddos for nice customer service that you have taught them. But how disgusting the room was, hard to not look for all other issues of uncleanliness. The pool looked ok but was that only on the surface. I tried to stay positive on the situation as I paid ahead of time for the room (hefty price), but as a nurse that works close with Covid, was so reluctant to stay. I did not see staff washing or helping their hands either. You have some great staff but the cost will not come and stay again. Do sorry

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Staff is Excellent

By

novembre 22, 2020

Heidi and her team are FANTASTIC. Very helpful and always have a GREAT ATTITUDE. Great place to stay. Everyone makes you feel WELCOME.

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Excellent

By

novembre 17, 2020

club

We had 6 12 year okds for a birthday party overnight and a different room for the second night. Great help from staff getting into second room early and easily to simplify the shift of luggage etc for us. Pleasant staff. Kids loved the water park. Food was spendy but good. Clean throughout facility.

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Quick getaway

By

novembre 11, 2020

Pools seemed a little dirty. But overall the Water Park was fun.

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Needs a Face lift

By

octobre 31, 2020

The staff was very nice and did everything in their power to take care of me. The hotel was a disappointment. Dated and tired in serious need of a reno. The room had a mold smell in it. It was very irritating there was nothing on their site telling me nothing within the hotel was open. No pool, hot tub, food, exercise room nothing! Not even a coffee maker in the room! I would probably not stay here again.

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Nice hotel.

By

octobre 30, 2020

Stayed here several times. Friendly, nice place. We have enjoyed the staff, room and food.

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Great room for the price!

By

octobre 30, 2020

platinumelite

Very nice room for a great price! Staff were very friendly and helpful with my needs. They recommend a great place to eat and some other attractions in the area.

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Nice Hotel

By

octobre 26, 2020

Due to COVID, the restaurant, bar, and pool were closed. This is a nice hotel, friendly staff and clean rooms.

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Low Lighting in Waterpark/Uncomfortable Beds

By

octobre 25, 2020

As soon as the sun went down, the little kid area of the pool was very hard to see. It seemed as if a row of lighting was out.

I did love how quiet it was!

The beds seemed to be older and were pretty uncomfortable.

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