Votre session expirera dans 5 minutes, 0 secondesen cas d’inactivité. Rester connecté
Votre session a expiré. Veuillez vous connecter à votre profil .
Annonce Importante
En savoir plus Réduire
Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
91%
Recommander cet établissement

Impression générale

4,4

en fonction de 1280 avis
91%
Recommander cet établissement

Ratings Breakdown

1280avis

  • 5 Étoiles
    792
  • 4 Étoiles
    314
  • 3 Étoiles
    89
  • 2 Étoiles
    50
  • 1 Étoiles
    35

Great service and spectacular meal

By

octobre 27, 2020

I was a local resident that moved out of St. Catharines. I had to come back for one night. The restaurant has been renovated since the last time I was there. Their dinner menu was superb. My tenderloin was cooked to perfection and my boyfriend’s steak also. Enjoyed eggs benny at the restaurant the next morning, served by Kat. She is terrific and the meal, once again, was excellent. Good job.

En savoir plus
Réduire

Perfect Stay

By

octobre 27, 2020

The room was huge and very clean. The bathroom was also very good, and the shower was perfect - lots of pressure

En savoir plus
Réduire

Comfy stay

By

octobre 24, 2020

club

5/5, I liked the hotel there is a lot of entertainment. It is comfortable and the staff is very nice.

En savoir plus
Réduire

Our Kids loved it!

By

octobre 19, 2020

Great place to stay, Friendly Staff, Clean indoor Pool, nice and clean rooms (too bad NO self serve Coffee in the room)
In general; we really Enjoyed staying here!

En savoir plus
Réduire

Clean and spacious suit with affordable price.

By

octobre 18, 2020

club

We enjoy everything there except the toilet running all night which I can't sleep.
But I will book that suite again in the future.

En savoir plus
Réduire

Great Covid-19 Breakfast alternative

By

octobre 16, 2020

club

Upon entry the hotel is well lit and inviting. The bed was extremely comfortable and sheets were white and bright with great pillows. Unfortunately, they removed some room items due to covid-19, making it uncomfortable having to ask every time I needed a coffee or cup. I also had to ask for the breakfast vouchers (which were included) on my two extended stays.

However, if your a wine lover, Holiday Inn St. Catharine's offered me two bottles of wine (on the counter with a price tag included) to enjoy my stay.

Thanks for looking out for me,
From the Recovered Alcoholic :)

En savoir plus
Réduire

Amenities...

By

octobre 15, 2020

When I booked this hotel I was told that the pool Hottub and gym were closed due to the pandemic. So I didn’t bring the appropriate attire. We are members and have always been happy with the service received but I find this very disappointing especially as we had our teenage son with us. Why wouldn’t the hotel call their guests to advise them the facilities are indeed open? I found the front staff rude and curt and not friendly at all.
I asked for non feather pillows when I called to get them changed she cut me off and told me them don’t have any feather pillows??
Of course due to my allergies I can tell the difference!! She called back and didn’t apologize just asked how many we needed switched out! I expect a better customer service.
The housekeeper that brought the pillows was very nice, polite however and professional.

En savoir plus
Réduire

Great night away

By

octobre 14, 2020

club

We stayed for a dance competition, the room and value were excellent!!

En savoir plus
Réduire

Wedding Block

By

octobre 07, 2020

club

First off I booked a wedding block with this hotel and all my guests were scattered all on different floors. They gave me (the bride) a room which they knew had a leak in the ceiling near the bed. As soon as I told front desk about it they said, "yes from the room above you". Why would you give a bride that used your hotel for a wedding block a room you KNEW had a leak when I bought you business (my wedding guests)??!! Also the air conditioner did not work in the room had to get someone to come fix it. Won't be staying at a Holiday Inn again.

En savoir plus
Réduire

comfy bed and pillows it was awesome

By

octobre 01, 2020

club

huge room amazing jet tub bed was massive, has a wonderful evening

En savoir plus
Réduire

Comfortable bed and great services

By

septembre 30, 2020

club

Room is okay, was there for wedding but wasn’t with the other wedding guests on the same level. Price was okay as well.

En savoir plus
Réduire

Girls weekend with my kids!

By

septembre 30, 2020

club

It was very exciting for the twins. They swam all three days. The roof top bar looked cool but with 10 year olds not ideal at this time. Staff were friendly and welcoming. Room was clean but was lacking in coffee for the keurig and no Styrofoam mugs were there. Had to get hot water from the cafe in the morning. Was given additional plastic cups as there were only 2 in the room. The tv situation was annoying as there was no guide to say what was playing when. Netflix would be a great idea since older movies cost 25$ for on demand which is definitely TOO much. Really like the bathroom and the bedroom. (we had a suite) the blinds and shutters were a nice touch. Breakfast tastes great and with the voucher was an amazing deal!! Not sure I would afford 2 nights had it not been for the current deal of pay 1 stay 2. Awesome that you don't need to leave to have a great time at the beautiful bowling alley and arcade! In would definitely come back!!

En savoir plus
Réduire