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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
86%
Recommander cet établissement

Impression générale

4,3

en fonction de 1471 avis
86%
Recommander cet établissement

Ratings Breakdown

1471avis

  • 5 Étoiles
    874
  • 4 Étoiles
    332
  • 3 Étoiles
    116
  • 2 Étoiles
    88
  • 1 Étoiles
    61

I over slept-the beds were too comfortable

By

octobre 24, 2020

club

What a great facility to stay at!

The staff was extremely friendly and very helpful. Even with restaurant recommendations of local faire.

The bed was so comfortable that I over slept the next morning. Right through the alarm.!! I also slept right through the thunderstorms that happened the night of my stay! (apologies to the people in the next room if they heard my alarm.)

This is the first time that has happened in over 30 years of business travel. Thank you Holiday Inn St Louis for a great stay and an even better sleep. Hope to visit you again soon!!

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good stay

By

octobre 22, 2020

it was a good experience, good staff with great attitudes. i would definitely recommend here if you are in town.

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Convenient Location, Claustrophobic Quarters

By

octobre 21, 2020

The hotel is clean and the staff is very cordial. The only issue I had, and I don't see a change being made for the sake of practicality, is that the rooms felt very cramped. Granted, this is to accommodate the furniture but the building was not designed with comfort in mind and I won't knock the IHG for that entirely. Overall, the staff was pleasant to work with and everything was within close proximity. I would note though, on the third floor to the left of the elevators, the carpet was drenched and myself and my guest both nearly slipped. Might want to look into the puddle forming under the carpet.

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Very Nice and Clean Rooms, Bed Uncomfortable

By

octobre 20, 2020

Overall I recommend this hotel. We stayed one night, the staff was very accommodating and helpful and the rooms were very clean. The only downside was an uncomfortable bed meaning I didn’t sleep very well. Aside from that, which technically isn’t the hotel’s fault, I enjoyed the room a lot. Very nice and clean

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Nasty customers Service

By

octobre 14, 2020

club

Front desk the night people just had nasty attitudes it made you feel very uncomfortable and unwanted

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My stay was great

By

octobre 14, 2020

I love the holiday inn the hotel was clean the staff was friendly definitely will stay again

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Excellent service

By

octobre 04, 2020

club

I would like to recognize Tiana. She provided excellent customer service. I was teaching a class in the conference center and was missing an audio cable and she immediately took care of my needs.

Plenty of water snacks etc were served and the room was secure. Thank you again.

Also Amber at the front desk was very attentive to my needs regarding safety supplies on site.

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Excellent service

By

septembre 25, 2020

Excellent service By staff attending to all your needs during these unprecedented times!

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Great Location

By

septembre 22, 2020

club

The hotel was located nicely in downtown St. Louis. This made traveling to the sight such as the St. Louis Zoo and Union Station extremely easy. The hotel had a beautiful interior and was extremely clean.

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Noise levels were the only issue

By

septembre 22, 2020

The staff were friendly and helpful. I had a great room. But the sounds coming from outside were unbearable. I could hear the words of the songs from car stereos, clearly. The groups of wanna be car racers, racing around the block until midnight.

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So clean and nice

By

septembre 21, 2020

I was amazed at how clean and fresh it looked and smelled.The staff was so nice.

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Great Night Excellent Accommodations

By

septembre 19, 2020

I would and have recommended this hotel to all my friends. I plan to stay there again in the future. I actually tried to book room for this weekend but could not get off work to do so. I'll be back for sure.

Thanks for the memories.
E. J.

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