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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
86%
Recommander cet établissement

Impression générale

4,2

en fonction de 1270 avis
86%
Recommander cet établissement

Ratings Breakdown

1270avis

  • 5 Étoiles
    679
  • 4 Étoiles
    360
  • 3 Étoiles
    122
  • 2 Étoiles
    63
  • 1 Étoiles
    46

Redecorated and room upgrades

By

septembre 25, 2021

platinumelite

A lot better this time, stayed a few times with work and rooms are a lot nicer now with room upgrades and redecorated, modern uplift in the bathrooms new tiles and shower/bath tap system, usb ports by the bed

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Excellent quality

By

septembre 21, 2021

club

First class for my stay in Swindon.
Great staff
Great room
Great food

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Over night stay

By

septembre 16, 2021

club

Very clean and tidy overall in hotel and room
Staff were very polite and helpful
Swimming pool was a bonus with small children

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Great staycation

By

septembre 15, 2021

club

The hotels in Flore and Marlborough Rd. in Swindon
we’re both excellent quality and great value for money

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A bed to sleep

By

septembre 15, 2021

club

In some respects, the Holiday Inn Express we have stayed in elsewhere is much better value.

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Relaxing comfortable stay

By

septembre 11, 2021

club

The hotel is a great place to relax after a hard days work ,located near Great Western Hospital where i was working.
Use of the leisure facilities was a welcome bonus and I enjoyed the pool .Breakfast was good and staff friendly and helpful.

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Old and tired hotel

By

septembre 10, 2021

As the title states, this hotel is old and very tired, grubby rooms and bathrooms,
Its ok polishing up the reception and bar area, but please sort out the rooms, felt like i needed a shower after leaving

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As expected from Holiday Inn

By

septembre 08, 2021

club

Everything that we made use of at the hotel was fine. I liked that you could order food and drinks from your smartphone so didn't have to wait at the bar. All the staff seemed polite and friendly. A general look around at hotel seems like some areas might need refurbishment but didn't spoil our stay at the the hotel

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Comfortable and clean

By

septembre 06, 2021

club

It was a clean room, nice staff, offered enogh pillowes, towels, iron, soap and shower gel

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Nice room, bad evening meal

By

septembre 04, 2021

club

Hotel evening meal was not good, cold food and asked if we could have the starters and mains brought out together as they were busy. Issue was resolved when we complained, but the meal was spoilt.

Rooms were nice and clean.

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Very poor hotel

By

septembre 02, 2021

club

We stayed for 2 nights. Only booked as usual hotel chain we stay at in Swindon was full.

Arrived after 9pm. Check in process was smooth but on arriving in room, it was sweltering.
We moved the air con down to it's lowest setting but after an hour, no change in temp. The fan on the table should have given an indication of what was to come.
Went to front desk, offered a fan which I declined and when asked for another room, was told they would have to 'check' the room to see if any of them had working air con.

A call 30 mins later confirmed what i feared, none of the empty rooms had working air con. I was left with a glimmer of hope that the front desk would discuss with the manager in the morning and see what they could do to move us the next night.

Add to the mix that in the middle of summer, there was a 10.5tog duvet on the bed, we resorted to sleeping under the duvet cover only. It was a very long, uncomfortable night.

The mattress was old, creaky and the slightest movement resulted in us rolling together.

Needless to say, the next day, no call came and there was no record of any conversation happening. Not even a record of our issue.

The bathroom was tiny (seriously tiny!) which meant channelling your inner contortionist just to navigate your way to the shower whilst avoiding the toilet and the bathroom door (which didn't shut properly (lovely when you're sharing a room).
The provided toiletries were in large squeezy bottles which were grimey, had broken lids and were covered in gunk.

After 2 awful nights sleep, we planned to use the pool before heading home but we couldn't as it was closed due to unforseen circunstances.

Overall, an awful stay in a shabby hotel.

IHG should be ashamed to have this hotel associated with their brand.

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clean rooms with free parking

By

août 31, 2021

Its great place to stay . The parking is free . The overall experience would be much better if they work out on their breakfast menu, its just like express menu. It has to be like a Holiday inn standards.

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