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Commentaires des clients
Tous les avis et évaluations que nous recevons sont vérifiés pour vous garantir des informations fournies par des clients ayant réellement séjourné dans l'hôtel.
69%
Recommander cet établissement

Impression générale

3,8

en fonction de 687 avis
69%
Recommander cet établissement

Ratings Breakdown

687avis

  • 5 Étoiles
    310
  • 4 Étoiles
    140
  • 3 Étoiles
    100
  • 2 Étoiles
    82
  • 1 Étoiles
    55

Great Front Desk Service

By

février 18, 2020

club

The front desk staff was very accommodating my request to check in early and were very friendly

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No a great experience

By

février 03, 2020

Hotel parking lot was NOT in good condition, there was no easy access from main road, bed were uncomfortable and it was noisy. My door lock/ was broken and the curtains were also torn.
Would not recommend this hotel to family or friends.

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Great place to stay

By

janvier 27, 2020

club

I had to make a last minute reservation for work, and picked the Totowa/Wayne location. I made reservations on-line, but check-in was super easy, and staff very pleasant. I was even given a voucher for the breakfast buffet, which was very nice! I will use this location when I need to be at the job site early in the morning, as my home work location is 2 hours away. Parking on site very nice too. Rooms great, nice and clean and comfortable. Good TV and internet. Good experience all around, I would highly recommend.

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good bed

By

janvier 25, 2020

club

nice would like to see better truck parking. Have bacon in the morning.

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Terrible beds

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janvier 25, 2020

The bed had plastic under the sheets. I was either too hot or too cold because the plastic kept the bed from absorbing my temperature. It was like sleeping on a tarp. Yuck. Besides the uncomfortable plastic under the sheets, it would be really nice to have some USB outlets in the room. I had to stumble through charging my phone and business IPad. It also makes the room outdated.

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Nice staff , decent price but needs some updating

By

janvier 23, 2020

club

I wanted to try this hotel for its location near Montclair State and its price. This Holiday Inn , for the price was decent. The room itself was very good and bathroom was satisfactory. The hotel overall needs some updating . I was also disappointed that the hotel restaurant and bar were closed on Sunday?! The staff was friendly which is always a plus ! I may consider staying again ... there are however other area hotels I preferred a little more though .

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Not bad for age of hotel

By

janvier 15, 2020

club

Decent stay considering the age of the hotel. Rooms were clean but the hotel overall could use some renovations.

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Horrible customer service

By

janvier 08, 2020

The level of customer service I received during my stay was horrible. I’m a no smoker and was accused of smoking mind you I stay at this location all the time and the new night manger accused me of something when my elite profile alone shows I’m a nonsmoking guest. I’m offended not to mention I cannot smoke for health reasons and Never had the desire to. He stereotyped me because he saw a young black couple when in reality the room next to me smelled like a chimney.

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Sleeping quarters

By

janvier 04, 2020

club

Mattress and pillows great condition, sheets very clean.

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New Year's Eve Stay

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janvier 03, 2020

Very disatisfied, provided wrong room, I booked a suite, was given a King. Toilet was not working properly and had to call maintenance, only 10 channels on TV working, coffee pot not working in the morning, (New Year's Day!)

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Comfortable bed, but poor hot and continental breakfast

By

janvier 01, 2020

Hot self serve buffet and continental breakfast needs improvement. Danish were stale. Only self serve scrambled eggs for 3 consecutive days. Often only 1 variety of 4oz peach yogurt available. Breakfast staff were not courteous. Tables arrange in long cafeteria rows.

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Great Staff

By

décembre 30, 2019

club

Latoya was very professional and courteous.. she was very helpful with providing me with information for local businesses in the area for dining.

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