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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 649 reviews
93%
Recommend This Property

Ratings Breakdown

649reviews

  • 5 Stars
    401
  • 4 Stars
    169
  • 3 Stars
    52
  • 2 Stars
    18
  • 1 Stars
    9

Disappointed

By

25 June 2018

This is my 4th visit and I feel i was disappointed. The rooms weren’t always cleaned propley, we had to ask for the sheets to be changed and the bath was not cleaned for a week. The room was very small.
The hotel entertainment was very poor.
The moan gripe is the bar staff. Very rude and the quality of the cocktails was terrible.
I really don’t like staring this as I have a lot of affection for this resort and hotel however this year wasn’t great to say the least.
The front of house staff and pool bar was great. As a spire member I could have choose to go any where is the world, I choose here. Not too sure why the standards have gone down so much.

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