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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.4

based on 683 reviews
93%
Recommend This Property

Ratings Breakdown

683reviews

  • 5 Stars
    426
  • 4 Stars
    179
  • 3 Stars
    46
  • 2 Stars
    23
  • 1 Stars
    9

Perfect small conference hotel

By

28 March 2017

club

I've been here three times for a semi-annual meeting. Staff are well trained and kind/pleasant/responsive. Rooms are just what one needs for this: easy, well furnished, good shower, good lighting, plenty of outlets, good wifi. you want to not think about these things when you are at a critical conference. I was able to keep my mind on my work.

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Great Hotel in a great location

By

28 March 2017

The Holiday Inn Ballston is one of the best Holiday Inns I've ever visited. I've stayed here numerous times and they have great amenities, good service and the beds are very comfortable.

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Expensive

By

28 March 2017

club

Too expensive for the service / comfort offered. Structure seems to be a little bit too old.

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Comfortable room

By

28 March 2017

club

Overall , the room is a ok. If you need to heat your room, you may be sleepless as the heat is so loud. I was sleepless during my stay because I needed to turn the heat on.

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Ballston

By

27 March 2017

Great Hotel. Great Staff. Great Stay. I will definitely stay here again when I return to the area. Not only is the Hotel great it is also very near the Metro.

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Nice place

By

25 March 2017

club

Enjoyed our stay here. The staff was very friendly and nice. Would recommend to others as it is also in a great location.

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value

By

24 March 2017

club

Very reasonably priced for being so close to Washington DC

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good location and excellent breakfast

By

24 March 2017

platinumelite

location was very convenient to major highway. Breakfast was delicious and fairly priced. Even though in a high room, the sounds of the highway below were easily heard. Would request a room on the other side next time.

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Poor reservation / check in

By

21 March 2017

We had reservations for a late arrival on Friday, March 18. Due to a late flight we arrived to check in at 1:30 on Saturday morning. We were told our reservation was cancelled at midnight on Friday and we didn't have a room. He didn't seem to care it was 1:30 in the morning and we had no place to stay. Fortunately Someone else then came out and said she knew how to check us in. I said my name was X. She said I didn't have a reservation. I gave her the reservation number and she found it, but said "I looked under XX and there was no reservation." We were checking in for four days and the room had 2queen sized beds rather than the king bed we requested. After a phone call and more waiting we were given a new room.
The noise level from the hallway is very bad.
Staff, other than the first day, has been great.

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great location

By

21 March 2017

walk (or free shuttle service provided) to many restaurants/bars nearby

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comfortable bed and great service

By

20 March 2017

club

The service was friendly and great comfort in the room. I have no complaints.

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Ok hotel

By

20 March 2017

club

Overpriced for what it is. Convenient for D.C stuff related to my work, but would not choose it otherwise.

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