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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.2

based on 1849 reviews
87%
Recommend This Property

Ratings Breakdown

1849reviews

  • 5 Stars
    964
  • 4 Stars
    516
  • 3 Stars
    184
  • 2 Stars
    119
  • 1 Stars
    66

Great location. Overall a great choice.

By

21 November 2017

platinumelite

My biggest diisappointments were:
1. The desserts in the restaurant. Entres were excellent, value was good EXCEPT for the desserts that I ordered.
a. I love key lime pie. I love cheese cake...so what's not to like about their Key Lime Cheesecake? EVERYTHING!
It was terrible and a travesty to both key lime pie and cheese cake. I should have said something to the waiter.

b. So the next night after a great entre, I thought I'd try the coconut cream pie. It was even worse that the previous night's disaster. A coconut cream pie should be light and fluffy and more pudding-like than pie-like. This stuff was so hard and stiff my fork stood up in it. To the waiter's credit, he took it off the bill when I told him how bad both desserts had been. That's why I said I should have said something the night before. The staff is great, the bakery making this stuff should be made to eat their own food.

2. The HVAC in the room. No matter what I did, I couldn't get the room cool enough to sleep comfortably. I finally opened the window and that did the trick.

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