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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
95%
Recommend This Property

Overall Experience

4.4

based on 1249 reviews
95%
Recommend This Property

Ratings Breakdown

1249reviews

  • 5 Stars
    708
  • 4 Stars
    418
  • 3 Stars
    84
  • 2 Stars
    23
  • 1 Stars
    16

Not meeting my room preference

By

19 January 2018

platinumelite

I had 2 rooms and I requested a connecting rooms ,one double and one twin, I sent a room preference > 100 days before my actual stay . When I arrived what I had was a no connected rooms and both double bed rooms. It was very annoying because I was traveling with my family. if 100 days is not enough time to arrange the rooms requests then whay you put this option? .
During my stay the smoke alarm kept alarming intermittently in the room for two days which it really disturbed our sleep .
There is no point to book with higher price through IHG than the market to get this results .

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