Rated 4.1 out of 5 by 374
Rated 4.0 out of 5.0 by Stevie B EFC Too many tables in dining room.
Usual Holiday Inn standards (good). Hotel is set in nice grounds. A few eateries nearby (TGI Fridays, Harvetser). Staff were very helpful and friendly. Just too many tables in the dining room though - but there is an option to eat on the veranda overlooking thelake
May 29, 2016
Rated 3.0 out of 5.0 by Carole L Basildon Holiday Inn 21/5/16
Staff in the restaurant at breakfast time need to more attentive to customers' needs rather than conducting conversations between themselves.
The bar staff and reception staff were friendly.
May 26, 2016
Rated 5.0 out of 5.0 by Buxtehude What we needed
We stay regularly at this hotel when visiting a relative in residential care. The hotel is exactly what we need - good facilities, clean and comfortable room and excellent breakfast. The staff are unfailingly helpful and courteous. And it's good to see the grounds being kept so well.
May 24, 2016
Rated 4.0 out of 5.0 by Business Traveller29 business stay
some of the staff have their own agenda, and lake professionalism.
May 21, 2016
Rated 5.0 out of 5.0 by Jane213 Comfortable and great service
Handy location; comfortable and clean room; helpful staff; relaxing atmosphere
May 18, 2016
Rated 5.0 out of 5.0 by Cypry99 Great service
I was at the hotel for a charity event run by my employer,
excellent service, food at the event and breakfast the next morning excellent.
Room clean, bed very comfortable.
May 17, 2016
Rated 5.0 out of 5.0 by Iona1 Much better than expected...
We had a very pleasant stay at Basildon, although I had expected there to be direct access to the lake shore. The room was very comfortable, with a better than average seating area and we both slept well, despite being woken by revellers.
Our evening meal was slightly better than adequate, but the breakfast was excellent. The freshly cooked porridge was very good and there was an excellent selection of food on offer.
The dining room staff were extremely pleasant and helpful. I hope that they are well appreciated by their managers; a real asset to the establishment. We were also impressed to see the chef constantly replenishing the buffet with freshly cooked food.
May 17, 2016
Rated 5.0 out of 5.0 by Hampshire Steve Gateway to Essex
A Great Holiday Inn located in the industrial heartland of Essex.
the Staff were always attentive to my needs and it was one of the nicest stays.
April 30, 2016