Rated 4.3 out of 5 by 184
Rated 5.0 out of 5.0 by falconslee Holiday In Basingstoke
This hotel was extremly tidy on the first appearance and also the team was extremley friendly and helpful.
it i sgood in this day and age to great service and in this hotel you do receive great custmer service from the team in all the departments within the Hotel.
June 1, 2015
Rated 5.0 out of 5.0 by vernon03 Clean, quiet and friendly
My wife and I have enjoyed a relaxing stay at Basingstoke and are impressed by the cleanliness of the room and the hotel.Our room although at the end of a corridor was quiet, and the staff both at reception and the room cleaning staff were very friendly and courteous.
May 29, 2015
Rated 3.0 out of 5.0 by FrequenBusiness Traveller Noisy Neighbours
Constant footsteps from the room above up until midnight and again from 4am made sleeping difficult. Could this have been a service area? Everything else was as expected.
May 26, 2015
Rated 5.0 out of 5.0 by MartynGB Reliable
One thing I like about this hotel is that it is reliable. The staff always give me a warm welcome. The rooms are clean and well maintained, but a little smaller than you would expect in a Holiday Inn.
I like my feather pillows and full cream milk and so far they have always managed to provide these items for me.
The staff are well mannered and attentive in both the lounge and the dinning room. The check -in was excellent and quick (OK as a gold member I jumped the queue there).
Even the menu is reliable - perhaps this is the worst point. Please Holiday Inn for those of us who are regular guests change the menu more regularly, or put "specials" on more often.
May 17, 2015
Rated 5.0 out of 5.0 by TOCA FUJI Great service
Although only a 2 night stay we had an excellent time at the Holiday Inn Basingstoke.
Dinner was excellent with really helpful staff.
Great choice of wines on offer to accompany a high quality menu.
May 13, 2015
Rated 5.0 out of 5.0 by The Dolly Friendly reception, excellent service and great stay.
After a long day we were very appreciative of the warm welcome we received at the hotel. After a couple of drinks at the bar we were then invited into the restaurant and had a lovely meal (although we did not have room for a pudding). We than had another drink at the bar and then went to bed and slept all night on the comfortable beds. After a cup of tea in our room we then went into breakfast. There was plenty of selection and after we had had our fill we then packed our things and set off for the next point in our travels. Thank you so much for helping us relax in comfort in your hotel.
May 12, 2015
Rated 1.0 out of 5.0 by Leo8254 Poor Standards.
My husband and I decided to stay at the Holiday Inn, Basingstoke following a charity walk in Goodwood. We decided to stay here, as it was located on our route home to the Midlands, we have used Holiday Inn hotels before and always found it a pleasant experience. However on this occasion we were very disappointed with the quality of the room. There were some questionable stains around the toilet basin (photo attached) and everytime we moved around the room, the floorboards creaked badly and this caused the wardrobe doors to rattle whenever there was movement, even if someone walked past our room (down the corridor)
We also found the rooms small and dated.
As we had a very long day driving over 170 miles and walking 20km we was so tired, we didn’t want to go to reception and complain.
We can say the comfort of the bed was good and choice of pillows was brilliant for our stay, following this we would not use the Basingstoke hotel again for any future use.
May 11, 2015