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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.2

based on 685 reviews
78%
Recommend This Property

Ratings Breakdown

685reviews

  • 5 Stars
    327
  • 4 Stars
    234
  • 3 Stars
    83
  • 2 Stars
    24
  • 1 Stars
    17

位置很好 服务不错

By

24 February 2017

platinumelite

靠地铁站非常近 出行很方便 周边也比较安静 酒店的窗外能看见白塔寺以及北海的白塔 非常不错的地理位置 工作人员哦服务很非常不错

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房间整洁,床铺舒适,服务满意

By

24 February 2017

club

入住结账迅速,房间整洁,床铺舒适,各项服务都很满意。工作人员和气礼貌,出现问题解决迅速。总之,商务、休闲旅行两相宜。

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客房舒适

By

21 February 2017

club

客房清洁度较高,枕头舒适。整体感觉较好。下次还会入住。交通较为方便。但是健身房在维修没法锻炼,遗憾。

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体验较差

By

17 February 2017

该酒店房间极小,设施陈旧,加剧感觉用了很多年,房间墙上还有污迹,早餐选择少而且味道一般,并不推荐下一次入住

Posted byHotelStaff
24 February 2017
尊敬的宾客,感谢您抽出宝贵的时间在线点评,由于酒店设施设备的问题,没有给您的商务出行提供非常满意的入住体验,我们向您表示深深的歉意。金都假日是一家经营多年的老酒店,为宾客提供满意的服务是我们一直的追求,我们将不断加强对设施设备的更新和维护。另外您对早餐的意见,我们已经与相关部门分享, 酒店将严格执行洲际酒店集团的各项标准,为宾客提供更加舒适满意的入住体验。欢迎您的再次光临。
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物有所值

By

16 February 2017

环境好,住宿过程中洗脸台水龙头坏了,工程部师傅也迅速的帮忙修好了,客房部送来毛巾,师傅修完之后吧地上的水都清理干净,点赞!

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位置不错,服务一般

By

13 February 2017

半夜临时预定入住的,基本没什么接待的了。快速办理完手续,也没感受到什么会员特别接待,态度也就那样了。房间较小,估计不足15平米,临时预定的所以价格没得选,这个价格性价比很低。没有办法之选,下次如有别的选择应该不会再去了。

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Great place to stay

By

11 February 2017

platinumelite

Very friendly staff. I was not well and they accompanied me to nearby pharmacy.
Service is excellent. Good breakfast and nice room. Highly recommended.

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环境很好,服务体验棒

By

11 February 2017

club

服务人员还是很贴心周到的,房间缺了梳子很快就送过来了,前台还特意电话核实是否送达。
但是没有对积分进行说明,最后积分为0和预定时候的预计严重不符。软件和系统没有申诉渠道,有点尴尬。

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服务佳,交通便利

By

07 February 2017

platinumelite

此次入住时间较短但与过往体验一致。酒店服务态度佳,床铺舒适,酒店地理位置好,但因酒店设施较旧设备使用不佳,建议修缮陈旧设施。

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北京四日游住宿

By

07 February 2017

酒店就在地铁站旁边,周围不算太热闹但是地理位置还不错,给的楼层不是太理想。硬件条件尚可,总体来说出行方便是优势。

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不错的体验

By

07 February 2017

第一次来住北京的西边,交通很方便,酒店大堂很陈旧,设施也不算好的了。但是会员识别很好也给升级了行政大套房。房间总体不错,但是被子上有前一位的头发,想着懒得投诉了,将就住了。HAPPY hour的餐点品质是目前吃过所有行政酒廊里算差的,基本都是炸的,酒廊的服务人员也是闲散,聊天的,埋怨的,唯一一位听口音像是外国人的女服务生反而一直很体贴。

遇到的工作人员年轻一点的都会打招呼,阿姨员工们都大多一脸嫌弃。。。

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卫生搞好一点

By

06 February 2017

platinumelite

睡眠质量真的不好,全身瘙痒,这是在别的酒店不曾遇到的。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

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