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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.4

based on 633 reviews
86%
Recommend This Property

Ratings Breakdown

633reviews

  • 5 Stars
    376
  • 4 Stars
    186
  • 3 Stars
    44
  • 2 Stars
    18
  • 1 Stars
    9

很愉快的入住体验

By

20 January 2017

club

服务热情,房间舒适。早餐略一般,性价比不错。周边也很方便,吃饭地方很多。酒店楼下就是星巴克,很方便,是商务出行的好选择。

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I would not recommend this hotel.

By

17 January 2017

I've stayed in many Holiday Inn's. Even this one before but the hotel is getting worse.

The window was "stuck" in the open position and could not be closed. I was told to just close my curtains to keep the -10 degrees temp from freezing the room and horrible pollution from Beijing out of my hotel.

My mini bar was only 30% stocked. I asked for items for my mini bar... I was told out of stock.

I ordered room service but they could not speak English and got my order completely wrong.

The room smelled horribly like smoke. I complained. I was told it was non smoking.

So I was not able to eat or sleep after long international travel and only 1 night in the hotel.

I am loyal to IHG and will continue staying at IHG hotels but never again at this horrible hotel. This hotel is a bad example for IHG and not living up to the brand promise of Holiday Inn.

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房间比较舒适

By

17 January 2017

club

房间比较舒适 一直没有断电。
打算的比较仔细。
如果配有空气净化或加湿器会更好些。
工作人员服务还蛮周到。

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床铺舒适,环境轻松

By

17 January 2017

club

总的来说还可以,服务非常好,入住当天是先生的生日还很细心的准备了蛋糕,非常感谢!酒店设施局部有一点老旧,熨烫板不好用最好换成挂烫机。

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不错的商务酒店

By

17 January 2017

总体性价比一般,早餐符合假日酒店的标准,房间隔音一般。酒店在望京,去市中心较为不便。其他的没有问题,适合在周边工作的人员入住

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关于直接询问我的住宿目的

By

16 January 2017

有位服务人员很热情的在再次接待我时询问我的住宿目的 说道 又来了 来玩吗 虽然热情 但询问方式让我觉得涉及隐私 不便于具体回答

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前台服务一流,床铺舒适,早餐一般

By

16 January 2017

club

前台服务热情,房间大小舒适,有免费WiFi,唯一不足就是早餐不太适合口味,总体评价还是不错的。如果下次有机会还会预定相关的酒店产品。

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地理位置好,设施新,服务热情

By

15 January 2017

platinumelite

房间设施良好,位置好,Sohu楼就在边上,去机场也不会堵车,周边休闲购物方便,升级的套房一级棒,


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位置适合商务,家庭还是偏了点

By

14 January 2017

离地铁站都有点距离,公交车楼下就有,酒店层高很好,噪音干扰几乎没有,睡得很舒服,地毯灰尘有点厉害,空调舒适,暖气很足。

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酒店入住评价

By

13 January 2017

club

比较干净整洁,服务温馨。
每次入住都能提供饮品赠券,缓解旅途疲劳。
但是对于结账,对于信用卡还要进行带卡解锁预定金服务有点不理解。一般不需要这样的操作。结账环节需要改善提高。

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床铺够大,有婴儿床

By

11 January 2017

club

带宝宝出行,给我们提供了很好的婴儿床服务,因为作息时间的关系未能体验到早餐服务,也没来得及去泳池和健身房,总之总体满意,下次还会考虑入住。

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向方恒假日的梁阿姨致谢

By

11 January 2017

感谢梁阿姨在我入住期间及时响应相关要求,为我拿来了新的办公椅,提醒我注意身体,多喝水,感谢。入住的感觉非常好,从进门办check in到后面进房间,水果饮料一应俱全。也希望之后方恒假日的价格可议更加优惠,希望更多次来入住。

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