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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
78%
Recommend This Property

Overall Experience

4.2

based on 472 reviews
78%
Recommend This Property

Ratings Breakdown

472reviews

  • 5 Stars
    225
  • 4 Stars
    154
  • 3 Stars
    52
  • 2 Stars
    22
  • 1 Stars
    19

服务

By

16 January 2017

club

酒店工作人员对我十分热情,每次见到我都微笑致意。酒店的交通便利是让我比较满意的。酒店周边的餐厅也很多,酒店工作人员也一一为我做了很好的解释,让我更容易的找到餐厅

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酒店

By

16 January 2017

club

酒店大堂豁亮让我感到很舒服。酒店前台工作人员对我的认知度很高,办理业务准确并准确,而且很耐心的帮我解决问题,每次都称呼我的姓氏,让我感到很满意。

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性价比不错

By

16 January 2017

地理位置较好,环境相对清净,总体性价比不错,积分换兑非常方便,酒店前台接待周到热情,大堂吧服务比较一般。

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Comfortable business trip

By

14 January 2017

Quick check in. Clean room. Good breakfast. I will come again for the position and valuable price.

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酒店服务一般,特别是对入住的会员后续积分处理问题相当差

By

13 January 2017

酒店服务一般,特别是对入住后积分处理问题反馈相当差,住了两次,第一次2016年10月入住后,我和同事均没有获得积分,后致电酒店也没有获得反馈,第二次入住时直接询问前台,两人首次入住积分才于第二天入账,但第二次(11月)的积分至今又未入账,我没搞懂这积分事宜是人工操作的吗,前台记住了就有积分,没记住就没了?难道这不应该是系统统计的事情吗?

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基本可以,行政酒廊被取消

By

13 January 2017

定的高级房,因为是Elite卡,升级为行政套房。不过没有行政酒廊,只能在一楼大厅(酒吧)小吃,且只能从4个套餐中选择。相比其他假日酒店,太不理想了。

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舒适度

By

12 January 2017

club

枕头和床软硬刚刚好,睡得最舒服的酒店,空调系统有待提高,晚上睡觉有点闷,总体来说不错,会考虑下次入住

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效率

By

10 January 2017

club

作为一位入住~~~酒店的顾客,我用亲身经历发自内心的觉得,~~~酒店环境整洁,房间布局堪称完美,优雅又不失情调,服务周到,让人无比舒心。给我营造了一种家的感觉,无论大处到小处都是那么无懈可击,价格也很合理。

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礼宾服务,热情周到

By

10 January 2017

club

从进入大厅的一客,就有一种很熟悉的感觉。礼宾和前台的服务人员,在第一时间会称呼出我的姓名。手续办的很有效率,在回复几条微信的时间就办好了。很满意。

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地理位置很好

By

09 January 2017

club

住在这里的原因主要是距离南站太近了,对于我这种恐飞的常旅客来说一定要找个距离火车站近点的酒店,天坛假日完全可以满足我对品牌和距离的要求,价格也不错,周边就是老北京的缩影体现,人杰地灵的完美体现.

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入住体验不好

By

08 January 2017

酒店较老,硬件升级跟不上,入住的房间很冷,开足空调也不管用,供水系统也有问题,水压不稳,时大时小,水温时冷时热,根本没办法洗澡。

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前台服务

By

07 January 2017

platinumelite

前台check in 服务有待改善,给人感觉很冷漠,upgrade是恩赐。让人感觉很失望,希望加强培训。引起重视

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