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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
93%
Recommend This Property

Overall Experience

4.5

based on 172 reviews
93%
Recommend This Property

Ratings Breakdown

172reviews

  • 5 Stars
    115
  • 4 Stars
    42
  • 3 Stars
    11
  • 2 Stars
    2
  • 1 Stars
    2

I will certainly be back

By

29 September 2016

I would suggest Holiday inn dunes to anyone traveling to Beirut.The staff were friendly and helpful from check in to check out.The room was very clean and the bed was comfortable as well.The location was also great,it's walking distance to a number of restaurants and shops.I really enjoyed my stay and will certainly be back.

Posted byHotelStaff
30 September 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us especially the friendly and helpful Service and more importantly, the cleanliness of our rooms and our comfortable beds were up to your expectations. As for our hotel's location, we are delighted that it is convenient to your needs. Thank you once again for your valuable comment and for recommending our hotel, hoping to see you in the near future. Kind regards, Anis Akl General Manager
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Comfortable beds

By

27 September 2016

club

Clean rooms, good breakfast, good service for Check in. bad internet access and speed. Swimming pool was under maintenance

Posted byHotelStaff
29 September 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us especially the Service and the breakfast and more importantly, the cleanliness of our rooms was up to your expectations. As for the Internet speed, we are already in the process of upgrading the service and we regret to inform you that we don't have a swimming pool at the hotel and only the Gym was under maintenance. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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Good for business trips

By

18 September 2016

club

- Peaceful stay for business travelers.
- Great staff.
- I like the fact that the hotel is inside a mall, which give --- Access to a verity of shopping, and dinning options.
- 4 minutes waling distance from a Masjid near by.

Posted byHotelStaff
19 September 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us and that our Colleagues' service was up to your expectations. It gives me also a great pleasure to know that the hotel's facilities, its dining options as well as its location is convenient to your needs. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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Ambiente rilassante

By

27 August 2016

Hotel dove e' facile rilassarsi e recuperare energie. Personale molto disponibile e servizi adeguati. E' naturale volerci ritornare.

Posted byHotelStaff
29 August 2016
Caro ospite, Vorrei ringraziarvi per stare con noi e per il tempo di lasciare il vostro commento sulle recensioni degli utenti IHG. Sono molto contento di sapere che avete goduto la vostra esperienza con noi e che avete trovato i nostri colleghi utile e le nostre strutture adeguate e conveniente per le vostre esigenze. Ci dà un grande piacere ospitare di nuovo nel nostro hotel e ti ringraziamo per averci scelto come il tuo hotel di scelta la prossima volta che si visita a Beirut. Grazie ancora per il vostro prezioso commento sperando di vedere in un prossimo futuro. Cordiali saluti, Anis Akl Direttore generale
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Overall experience at holiday Inn Dunes.

By

20 August 2016

I regularly stay at the holiday Inn hotel Dunes in Beirut whenever I travel on holidays to Lebanon.
overall, the hotel is in a good location, and in a secure area.
The hotel is comfortable and the staff friendly and courteous ,they are professional and efficient in the manner they solve any problems that may arise,
I intend to stay at the hotel again during my next visit to Lebanon .

Posted byHotelStaff
22 August 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us and that you have found our colleagues courteous, friendly, professional and efficient. It gives us a great pleasure hosting you again in our hotel and we thank you for being your hotel of choice in Beirut. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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Excellent value for money

By

20 August 2016

Excellent quality and service and access to downtown

Posted byHotelStaff
20 August 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us and our service and quality were up to your expectations. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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Good Hotel

By

17 August 2016

platinumelite

First time in Beirut and the Hotel was really good. Found the room nice and clean except no good view. Courteous staff and the amenities in the building were really handy.

Posted byHotelStaff
19 August 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us and that you have found our colleagues courteous. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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Superadvisor

By

15 June 2016

The stay was perfect. I've got the most out off it.

Posted byHotelStaff
18 June 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us and that your stay was perfect. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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Good

By

13 May 2016

Was nice overnight stay. Will use the same hotel next time in Beirut. Great location and quick access to airport

Posted byHotelStaff
17 May 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us especially our hotel's location. It gives a great pleasure knowing that you will stay in our hotel next time you visit Beirut. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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points were not added

By

26 April 2016

Hi ,
This is the second time it is happening. My points and nights were not added.
Regards
F

Posted byHotelStaff
29 April 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us and this was reflected on the score you gave us on cleanliness, Rooms, Service, Sleep quality and value. As for the Rewards Club points, we will check the issue exactly and why it was not added and will call you to clarify. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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Good value for money

By

19 April 2016

comfortable stay and located in great location. The variety for spread at Breakfast should be increased.

Posted byHotelStaff
22 April 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us and you have had a comfortable stay. We are delighted that our location was convenient to you. As for the breakfast we are in the process of increasing the varieties to make it more appealing to our guests. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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great Service

By

02 April 2016

club

Dunes Holiday Inn is a great place to stay. It is located in one of the best areas of Beirut. all your needs are available.

Posted byHotelStaff
05 April 2016
Dear Guest, I would like to thank you for staying with us and for taking the time to leave your comment on IHG Guest Reviews. I am very glad to know that you have enjoyed your experience with us and that you have found our location convenient. Moreover, I am happy to know that we were able to satisfy your needs. Thank you once again for your valuable comment hoping to see you in the near future. Kind regards, Anis Akl General Manager
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