Rated 4.5 out of 5 by 155
Rated 5.0 out of 5.0 by BusinessVal Great location, great staff and service!
This is the hotel I stay at when I come to Berlin. The hotel is conveniently located in Mitte close to many attractions and nice places to see. The staff is great and extremely helpful. The executive rooms are well equipped and always very clean.
07 July 2014
Rated 4.0 out of 5.0 by Rick Steel First visit to Berlin
Handy location for transport links, shopping mall with supermarket and food court nearby.
Room rather small with little wardrope and cupboard space. Location of very small safe on the floor not good for those with bending difficulties. Bed clean and comfortable. Complimentary (limited) wifi. Basic soap in shower and sink. Towels a little on the small side. Pleasant reception staff and quick hassle free checkin.
07 July 2014
Rated 5.0 out of 5.0 by windchaser777 Enjoyable stay
After a long trip to Berlin I was grateful for the executive room I had booked. Very fast check-in which was great.
The bed was really comfortable, even if the pillows aren't what I'm used to but it certainly didn't hamper my sleep. Bathroom was well appointed and clean.
Only small issue was the TV didn't work when I walked in the door, however the reception quickly solved the problem. If I had been able to turn it on myself though, I probably would have found the room-service menu and ordered something rather than go back out.
All in all, I would definitely stay at Holiday Inn Alexanderplatz when I return to Berlin. Danke!
05 July 2014
Rated 4.0 out of 5.0 by Joanne124 Excellent customer service
Staff were helpful, very efficient at reception and the room was clean. Breakfast time was ver chaotic, crowded and food was average. Not enough employees to keep an eye on food and tables. Restaurant next door was very good for evening dinners. Varied food and drinks and very friendly and efficient staff. Nice patio area to relax. Room was quiet.
03 July 2014
Rated 2.0 out of 5.0 by MW65 Übernachtung
Unter Durchschnitt, Hotel profitiert von der zentralen Lage.
02 July 2014
Rated 5.0 out of 5.0 Very comfortable with excellent service
The staff were very professional, and all were very friendly and helpful. No enquiry was too much trouble.
30 June 2014
Rated 3.0 out of 5.0 by chapat 1952 Hotel mit sehr guter Lage am Alex
Als Geschäftsreisender, der fast wöchentlich in einem anderen Hotel übernachtet und davon mehrheitlich in Holiday Inn oder anderen IHG Hotels gewöhnt man sich an einen gewissen Service-Standard.
Den habe ich hier zu bemängeln. Man merkt, dass diesesHotel von vielen "Bus-Touristen-Gruppen" belegt ist. Das Personal ist darauf nicht eingestellt und scheint ständig überfordert zu sein und ist zeitweise recht unfreundlich. Das bekommt man vor allem beim Frühstücjk zu spüren, aber auch Abends in der Bar.
29 June 2014
Rated 4.0 out of 5.0 by millorm habitación correcta y servicios deficientes
no hay conserje¡¡¡¡¡
no hay mini bar¡¡¡
servicio de habitaciones lamentable. hay que ir al hotel de la esquina.
27 June 2014