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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

3.9

based on 1002 reviews
80%
Recommend This Property

Ratings Breakdown

1002reviews

  • 5 Stars
    389
  • 4 Stars
    321
  • 3 Stars
    132
  • 2 Stars
    87
  • 1 Stars
    73

Good bed, good meeting rooms, good food

By

19 July 2017

club

Good bed, good meeting rooms, good food. Gym was very poor and I was very disappointed as spirit gyms are usually of a very high standard. Staff were lovely and very helpful. Staff on the first night for dinner were extremely accommodating consider the long day of travelling I'd had.

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Fabulous!

By

19 July 2017

Lovely Hotel. Polite stuff. Very helpful. If I'm ever in the area again I will return.

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Holiday inn M6

By

17 July 2017

the hotel was in an excellent location, little difficult due to current road works but the overall stay was excellent

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MY STAY

By

13 July 2017

OVERALL I WAS REALLY SATISFIED WITH MY STAY. IT WAS WHAT I EXPECTED FOR THE PRICE AND I DID NOT EXPECT ANYTHING LESS. HOLIDAUY INN HAS BEST HOTELS

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Convenient

By

12 July 2017

club

Very convenient location for us personally to visit family
However rooms are overpriced as they outdated and very small with tidy bathrooms .
Room service has ridiculous delivery charges which is Ridiculous when you have young children who need feeding you are stuck .

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Lovely clean room

By

12 July 2017

club

stayed for a wedding, had lovely clean room with lovely comfortable bed and sheets etc. Breakfast had good choice and tasted fresh.
Only thing missing was a lift for 2nd floor!

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Not a great experience

By

12 July 2017

club

One female staff member was particular unhelpful, the manager came to rescue albeit 4 hours after my arrival. The room was freezing cold and the staff told me there was nothing they could do about it. The manager saved the day when she arrived but by that time I was already unsatisfied with the service. The telephone in my room didn't work therefore I had to walk up a flight of stairs every time I needed to make an enquiry. Freezing room, no telephone, moody female staff member - not great!

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Recommend

By

10 July 2017

Great service from all staff especially the duty manager. Comfortable and quiet rooms. Good location.

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Another great stay

By

08 July 2017

Typical standards of IHG with great staff and a really comfortable room - thank you

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Great service

By

06 July 2017

club

Food was amazing, room was clean and tidy. Staff were friendly and helpful. Swimming pool was a lovely way to relax.

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Comfortable bed, but slightly tired looking room

By

05 July 2017

club

No fan in toilet and toilet door didn't close properly. Fine apart from that. Breakfast plentiful.

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great location for access to motorway and birmingham

By

05 July 2017

only downside was bathroom doorway entrance restricted. Otherwise hotel was perfect for our purposes and we had a very relaxing stay with no problems

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