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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
80%
Recommend This Property

Overall Experience

4.1

based on 563 reviews
80%
Recommend This Property

Ratings Breakdown

563reviews

  • 5 Stars
    286
  • 4 Stars
    151
  • 3 Stars
    51
  • 2 Stars
    33
  • 1 Stars
    42

Awful experience

By

26 July 2017

club

The staff acted as if they never seen a black person before and I was very uneasy about it!!!!

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Holiday Inn

By

24 July 2017

This is the worst stay I have ever had in a hotel. I have never stayed in a Holiday Inn like this before. The rooms were dirty. No refrigerator nor microwave in the rooms at check in. Was told by front desk you had to ask for a refrigerator, but yet there was a stand in your room to sit a refrigerator. They need to separate the floors that they allow pets to be on from floors with no pets. The carpet was not cleaned from were pets had been.
Just nasty. I do not recommend this hotel for anyone.

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Good Stay

By

24 July 2017

club

Enjoyed getting vouchers for the Sam Adams restaurant just for being an IHG Rewards memeber

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Comfortable bed staff was great

By

24 July 2017

club

Stayed here for work and I was comfortable.my privacy was respected.building was quiet and felt safe. I felt that I sidnt have to leave tge building at any time that it filled every need of mine. Woyld definitely stay again

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Average

By

22 July 2017

club

Average hotel, best feature was smell of hops from brewery next door.

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Outstanding

By

22 July 2017

club

The room was clean, very spacious, the jacuzzi tub was to die for and the king pillar bed made us feel like royalty!

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Decent stay

By

19 July 2017

club

Hotel was a little dated compared to others . But pillows and bed were comfy.

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Comfortable bed and great service.

By

17 July 2017

club

Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.Comfortable bed and great service.

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Comfortable bed and pleasant service

By

16 July 2017

Our stay would have been a peaceful night if there were not unruly children running up and down the hallway between 11:00 p.m. and 1:30 a.m causing loads of commotion. Parents nowhere to be found. Made for an unpleasant experience. Otherwise services were good and employees very pleasant.

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Delightful stay

By

14 July 2017

platinumelite

I couldn't have chosen a better hotel in which to stay. Helpful staff, good food and drink, clean room, comfy bed. What more would you want?

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Solid Stay

By

14 July 2017

club

Standard Holiday Inn experience, solid all around stay.

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Now my last choice when doing business in Allentown

By

13 July 2017

This hotel has no respect for platinum and Spire members. Back in the day when I first started staying here we were given the top floor in a quieter more business setting. Now I am stuck on the bottom floor in a musty room that smells like an ashtray and to top it off there is 40 kids running up and down the halls at midnight. This used to be my first choice when doing business in Allentown and is now my last.

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