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Rated 4.4 out of 5 by 303 reviewers.
Rated 5.0 out of 5.0 by Refurbishment The refurbishment of the hotel looks rushed. There is splash paint marks all over the, cupboards, curtains, fridge etc... The rooms are still very clean, and quiet. The bed is always comfortable too August 28, 2015
Rated 4.0 out of 5.0 by Recent stay Just one point which is the mattress. I find the mattress as used by other hotels very comfortable and makes for a very good nights sleep. August 25, 2015
Rated 5.0 out of 5.0 by Great Hotel Great hotel with friendly efficient staff. Food was good and I enjoyed my stay. August 24, 2015
Rated 3.0 out of 5.0 by service slow We were a large family group of 10 and in spite of being booked together restaurant staff were unable to seat us together for breakfast each day. Although the restaurant was by no means busy, service was slow with tea and coffee not brought to our tables until we had asked several times. There was a queue for fried eggs. Self service hot beverages would be an improvement on the slow service received August 21, 2015
Rated 4.0 out of 5.0 by Brighouse Holiday Inn Great staff, with a warm welcome when arriving at almost midnight August 21, 2015
Rated 3.0 out of 5.0 by Staff excellent hotel disappointing The hotel is a disappoint for a name like Holiday inn, found the rooms not the cleanest, food disappointing and the draft refreshments not cold enough. The stand out feature of the hotel is the quality, nature and service of the staff. Especially, Kate, Cheri, Jessica & Karen, who made the stay enjoyable. August 19, 2015
Rated 5.0 out of 5.0 by Wonderful wedding reception My daughter and son in law booked the Holiday Inn @ Leeds-Brighouse for their wedding reception. I did wonder if it might be a bit impersonal because Holiday Inn is a chain of hotels. I couldn't have been more wrong. Right from the first moment we were made to feel so special as though we were the only wedding of the year. Every member of staff was friendly, pleasant and efficient. The wedding co-ordinator was outstanding and every detail was attended to. I stayed at the hotel for 2 nights in a very comfortable room. The whole occasion was a joy. Many thanks to all. August 14, 2015
Rated 5.0 out of 5.0 by Clean welcoming Hotel Friendly staff, clean and inviting Hotel. Rooms lovely and bright in appearance, beds comfortable and rooms overall very clean with ample towels supplied. Breakfast buffet one of the best i have had in a hotel, staff very friendly and efficient. If i would have one negative it would be the restaurant in the evening which we did not use as it appeared overpriced. Swimming pool was clean and well looked after and accessible all day till late. Would definitely recommend this hotel and return myself. August 13, 2015
  • 2015-09-01T11:28:57.561-05:00
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