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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.3

based on 977 reviews
91%
Recommend This Property

Ratings Breakdown

977reviews

  • 5 Stars
    529
  • 4 Stars
    309
  • 3 Stars
    85
  • 2 Stars
    31
  • 1 Stars
    23

Lovely family weekend

By

23 June 2017

club

As a family with 2 young children, we very much enjoyed our stay. The room offered space for us all, and a comfortable nights sleep.

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Not Impressed

By

23 June 2017

On check in the bathroom wasn’t cleaned properly with the remanence of the last occupant in the bath/shower. Returning on the third day of the stay to find housekeeping hadn’t cleaned the room, called reception and was given the impression that they didn’t really care as they couldn’t hang up the phone quick enough. Housekeeping attended and I asked for clean mugs at least, the person from housekeeping then took the dirty mugs into the bathroom and rinsed them under a tap using their hand to remove the stains, dried them with a tissue and then placed them back next to the kettle…
Ate in the restaurant twice and on both occasion’s requested the service charge to be removed, I was advised to cross it out on the receipt and they would them remove it. When I came to check out both service charges had been added to the final bill, I can only assume in the hope that I wouldn’t check the bill first.
At 5.30/6.00 am staff were outside my room talking loudly and banging/clattering around, I thought that it was a quiet zone or is that just customers that have to be quiet?
The second sub-standard Holiday Inn in as many weeks in the Bristol area, I will take my business elsewhere for the next two weeks that I’m in the area.

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Overpriced and average service

By

20 June 2017

club

Pricey for holiday in room rate
Service on bar and dining was slow
Disorganised
Breakfast overpriced

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Three days at HI

By

19 June 2017

Nice clean hotel, but restaurant too busy. Recvoment booking restaurant in advance.

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friendly staff

By

17 June 2017

club

felt the room rate was a little expensive for the area. the staff were great on check in but didn't acknowledge that I was an IHG member

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I got the best nights sleep in a long time.

By

16 June 2017

The bed was so comfortable and huge. The restaurant service and food were excellent. The staff efficient and friendly.

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IHG Member Review

By

16 June 2017

platinumelite

The staff at the Bristol Filton holiday Inn are very helpful and friendly no matter what time you arrive, they respect and acknowledge my loyalty as a IHG member

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Excellent All round

By

14 June 2017

Stayed here loads, very good food and accommodation, a credit to ihg

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Overall ok

By

12 June 2017

club

Room and bed were comfy. The building itself is tired looking although some attempt to modernise it have been made in reception for example. The spa changing rooms were a bit dissapionting again looking very tired. The showers were not working well and full of scale that hasn't been cleaned in a long time. There is no steam room or jucuzzi.
Had a burger and beer in lounge area, food arrived very quickly a bit too quick! Was nothing special. The bun was black around edges and the plate rocked which was really annoying every time I went to pick some food up off it. Normally it's tables that rock so this was strange. Otherwise it's was an Ok stay. The staff were all nice but the place need some reinvestment.

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Three nights in Bristol Filton Holiday Inn

By

06 June 2017

platinumelite

A good hotel, good location, quiet and peaceful. Beautiful grounds

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Stay as near UWE

By

04 June 2017

Chose hotel as was near UWE where my daughter is studying. Proximity is excellent. On arrival I was greeted immediately and reception staff were very quick to allocate my room. Hotel is very clean and tidy. Bar staff are very friendly. Express checkout was really easy and appreciated.

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Business Meeting

By

31 May 2017

club

The hotel was clean, comfortable and welcoming staff. The facilities and staff at the Business centre were excellent and very helpful.
Good concierge and parking facilities

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