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Rated 3.9 out of 5 by 678 reviewers.
Rated 5.0 out of 5.0 by Great hotel Put off by the prices of Boston hotels, we originally planned to stay in the outskirts and take the train in. However, at the last minute, I found this hotel and it was affordable enough that we were able to stay within walking distance of our event. There were one hiccup: the first (totally my fault) was that I was sucked in to a third-party reservation center accidentally, thinking that I was booking through the hotel's reservation desk. After calling the Holiday Inn reservation center directly, though, I was confident in my upcoming plans. We loved that the hotel was in walking distance of some great restaurants, a grocery store and parks for the kids to run. The pool looked great but we didn't have time to use it, and the restaurant was a nice alternative from the free-for-all complimentary breakfasts some competitors offer. Yes, we paid, but the kids were free so that was a nice touch too. I loved that our suite had full windows overlooking one side of the hotel and a smaller window in the corner with another view. And honestly, with kids, a suite is the way to go and not much more money. Overall, great hotel and we would happily use it again in our travels!! May 18, 2016
Rated 5.0 out of 5.0 by Red Sox trip Everything was great! Good proximity to ball park to walk and safe area. Enjoyed it! May 17, 2016
Rated 5.0 out of 5.0 by comfortable outstanding service and accomadations and excellent pool and sauna May 13, 2016
Rated 5.0 out of 5.0 by Lobby environment and service The lobby was always bright, clean and inviting. The staff were friendly and always asked if they could be of service. May 11, 2016
Rated 4.0 out of 5.0 by Location I like the location of this hotel, the accessibility to public transportation, sports arenas , etc. May 11, 2016
Rated 4.0 out of 5.0 by Excellent service and convenient location. Convenient location for hospital visit. Shuttle was extremely helpful. Staff was extremely pleasant and helpful. Felt safe in surrounding area. Secure parking area. Room was small with no exterior light, but met the purpose for our stay. Discounted cost was extremely helpful because of medical/hospital visit. Will be staying again May 9, 2016
Rated 4.0 out of 5.0 by Great staff We had such a great experience with the way we were welcomed by Jay at the front desk. He was engaging, happy and very helpful.I highly recommend this young man. May 9, 2016
Rated 2.0 out of 5.0 by Rocky first time stay We were first given room 171. Walked in to find room at a 20 degree angle. Bed at a slant and uphill climb to the bathroom. Reminded me of a fun house at a carnival. We were placed in another room after complaining.Our stay was for three(3) nights,but the last two(2) nights our room keys did not work and we had to go back to the desk to get the key activated. After a long day of sight seeing this was the last thing I wanted to do. Staff told us key deactivated because it was near our cell phones. I kept my key in my wallet rear pocket,phone front pocket. My wife did not even have her phone on the third day. I was not informed how to use my room key to exit the parking garage. I asked the front desk for procedures to exit the garage and my key failed. I wound up paying a day and a half fee to exit. Of course i was still charged a daily parking fee,latter adjusted at check out. On the plus side breakfast staff,bartender,housekeeping all were very friendly and informative.Our youngest son lives near the hotel and we will be visiting Boston at least two or three times a year.. We will be looking into your competitor down the street. May 8, 2016
  • 2016-05-24 T01:59:14.645-05:00
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