Holiday Inn Buena Park-Near Knott`S

So glad you found our location convenient to the local attractions. We are concerned with the room comments as we've recently renovated. We will share this with our team and ensure any in-roo issues are addressed by maintenance and housekeeping. Thank you for your valuable feedback.

Nous vous remercions de retourner à la Buena Park Holiday Inn. Nous sommes passés par des travaux de rénovation dans nos chambres et les espaces publics et nous sommes heureux que vous avez noté les améliorations. S'il y a des zones encore besoin d'un regard plus frais, nous sommes impatients de lire plus de commentaires. Nous faisons de notre mieux pour répondre et de dépasser nos exigences des clients en termes de service, les commodités et le confort général.

Though you enjoyed your spacious room, ambience and the check-in staff, we'll need to look into what issues your experienced and follow up with our team to find out what problems you experienced.

Hello Judy. It was GREAT speaking with you over the phone on Tue. I shared your appreciation for Shel's service and care and she was just in cloud 9. Thank you again for acknowledging her, it was well deserved. By the way she received your flowers today and that just was the best feeling ever. Thank you again.

Thank you for your candid review. We apologize that your recent stay did not meet expectations and that you experienced frustration with registration. It is challenging traveling with (sleeping) children and certainly you expected a quick and efficient check-in. We appreciate your comments and will share these with our Front Desk Manager so that we can continue to improve our services and training. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience.

Thank you for your valuable feedback. Though we met expectations, our goal is to exceed them. We will take your comments back to our team to address the concern areas in your guestroom as well as with our housekeeping team.

Thank you for your review and recommendation. We are so glad you found our location and services convenient for your Disneyland vacation.

Thank you for continuing to choose Holiday Inn Buena Park.

Thank you!! So glad you enjoyed your Disneyland vacation and all of our services and amenities.

Thank you for your feedback. We do appreciate the comments and thank you for choosing Holiday Inn Buena Park.

Thank you for the recommendation and feedback. We recently replaced all beds, but do understand that bed comfort is very subjective -- each person has a different opinion on what comfort is to them. We do certainly attempt to accommodate.