Rated 4.3 out of 5 by 194
Rated 3.0 out of 5.0 by gopalpur Dont trust the Lobby staff
We have yet to come across more unhelpful and devious lobby staff. On arrival, we were told that the complimentary shuttle to airport at 6.30/ 7.00 am was all booked up. She suggested that we take the 7.30 am shuttle. When we told her repeatedly that our flight was at 8.30 am, she assured us many times that for a domestice flight 1 hour was sufficient. She refused to accommodate us on an earlier shuttle even though we found out that those booked earlier had much later flights. Fortunately, we did not listen to her and took a taxi and arrived well on time. At the airport there were huge cues and it took us almost 1 hour to get through all the formalities just in time to board the gate. Had we listened to her we would have missed our flight and our ongoing tours from Ushuaia.
We had paid for our breakfast in advance. We pleaded with her to let us into the dining hall just 5 minutes before 7.00 am to collect some breakfast to carry along with us. She refused. Firstly, most hotels open their dining room at 6 or 6,30 am. We know because we have travelled around the world these past 25 years. This is the only one among thousands of hotels that open at 7 am. Is this a way to dupe people out of their paid breakfast??
We have nothing against the Holiday Inn Chain and have stayed in many countries, but definitely the ownership here has to change.
February 1, 2016
Rated 4.0 out of 5.0 by Chanana Cama còmoda hermoso hotel
Hermoso hotel, habitaciòn muy còmoda.
Muy buena ubicaciòn para poder utilizar antes de un viaje o al regreso.
Si bien no la pude utilizar me encantò la pileta.
Muy buena atencòn en el bar.
February 1, 2016
Rated 2.0 out of 5.0 by travellers 1003 They Need ONE English speaking TV channel
Beautiful Large room, very clean with comfortable bed. Unless we had another early AM flight, We would not stay there again as there is not one single English speaking channel .The restaurant had excellent, huge servings and we had a nice wine in the bar area. It was OK for one night but not for an extended vacation stay. Many employees do not speak English so there were some minor mix ups. If we were able to speak Spanish I'm sure we would have been happier. The free internet was a nice feature with good connectivity.
January 31, 2016