Rated 4.3 out of 5 by 145
Rated 3.0 out of 5.0 by Lakers Fan Overnight Between Flights
We chose HI EZE to overnight between flights in and out of EZE.
The good: Shuttle to and from airport was prompt, quick and the driver helpful with luggage. Check in was good. Room was adequate for our purposes.
The bad: We were starved when we got in but could not get room service to answer the phone. The breakfast we paid for as a part of the room reservation consisted of a croissant, orange juice and/or coffee at a stand up table in the lobby. Even though we had paid (so we thought) on line when making the reservation, the front desk upon check out insisted that we didn't pay on line that we had to pay upon check out. To early to know if we were charged twice.
August 25, 2015
Rated 5.0 out of 5.0 by el tano Excelente - altamente recomendable
Estuve alojado 4 dias, excelente atención, limpieza, servicio de restaurant en EL MANGRULLO(carnes, pastas, postres, vinos) , desayuno surtido , buena calidad en sus fiambres, jugos y pastelería de primera calidad. Buena relación costo-beneficio. Me alojaré allí en mi próximo viaje.
August 20, 2015
Rated 5.0 out of 5.0 by Mabel - familia servicio excelente
El servicio y el trato del personal excelente. La comodidad por la ubicación cerca al aeropuerto
August 20, 2015
Rated 3.0 out of 5.0 by pandel closest hotel to airport
The hotel, although comfortable and tastefully decorated, lacks the customer service know to Holiday Inns. Be careful if you book from outside sources as they will count every child over 10 as an adult even though they will not include them as a 2nd adult in the room. They will charge you $20 per child between 10 and 18. I recently stayed with my 2 daughter who are between those ages and they wanted to charge me $40 extra. I tried to argue that I was only one adult in the room and at least they should allow one of the girls to be included as the 2nd adult but they would not. After waiting for a long time at the front desk, a higher manager was able to waive the charges. We only had 6 hours total at the hotel between flights and it soured our opinion. The shuttle only services certain hours and a taxi for the 5 min ride is $20USD. Also, the restaurant is pricey and if you are using pesos up before you travel, they charge a cover charge for each person to sit at the table. As that is customary in Argentina in finer restaurants, it was the only option for a place to have a tea even.
August 5, 2015
Rated 5.0 out of 5.0 by Quique1932 Excelente en cuanto al personal y las instalaciones
Personal atento a las necesidades y proactivo para las solicitudes. Comodidad y excelentes instalaciones. Muy buena calidad en los diseños.
August 4, 2015
Rated 5.0 out of 5.0 by Miguel49 Buen Hotel y Excelente Ubicación
Hotel confortable y muy bien ubicado para los habitantes del interior que viajen desde Ezeiza.
July 20, 2015
Rated 5.0 out of 5.0 by Isaac74 Excelentes Instalaciones
El hotel esta muy comodo y acogedor, adicionalmente la facilidad de reservar en el aeropuerto y el transporte incluido. Lo recomiendo 100%.
July 6, 2015
Rated 4.0 out of 5.0 by stephanie1964 late check in late check out
I checked in at 2 oclock in the morning. I was not aware of the late check out charge. Oh I called the hotel from EZE many times and no one answered the phone. When I arrived it was not busy so I don't understand why not one answered. anyway. upon checkout the reception was not as kind as I would have expected. just told me the price with a 50% charge due to my late check out... Really 50%? seems like too much for 6 hours and the hotel was not busy or full. should have sent me a notice or call to my room. I felt taken advantage of. should have gone downtown for a better price.
July 5, 2015