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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
58%
Recommend This Property

Overall Experience

3.3

based on 411 reviews
58%
Recommend This Property

Ratings Breakdown

411reviews

  • 5 Stars
    129
  • 4 Stars
    80
  • 3 Stars
    75
  • 2 Stars
    53
  • 1 Stars
    74

Reward for Brand Loyalty???

By

17 January 2018

I was really shocked at the lack of care not only as a guest, (of which I was never recognized as a Spire Elite member) but just the common courtesy of the issues we had with the room took forever to resolve...
The entire hotel staff has no idea of IHG brand loyalty program...
Really unhappy Spire Elite member!!!

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