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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
94%
Recommend This Property

Overall Experience

4.5

based on 480 reviews
94%
Recommend This Property

Ratings Breakdown

480reviews

  • 5 Stars
    328
  • 4 Stars
    97
  • 3 Stars
    31
  • 2 Stars
    16
  • 1 Stars
    8

Friendly Staff

By

20 June 2017

club

Very clean room, and well maintained hotel. Quiet! I'm a light sleeper, and was able to stay here two nights, with no need of earplugs, and the hotel was full. Ample parking close to entrances. plenty of nearby restaurants.

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Quiet location. Very relaxing

By

18 June 2017

platinumelite

Fat Bottom Betty's was a great restaurant to unwind in after a day of riding! Really wish the pool water was a little bit warmer. Nice quiet location

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mejor opcion del area

By

14 June 2017

club

buen servicio.atencion,rela calidad precio adecuada...calidad del colchon y room service debe ser mejorado..de resto sitio para volver

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Very Comfortable Room and wonderful staff

By

14 June 2017

Over all it was a great experience. We came to the area for family reunion and this was a relaxing place to stay. Our 2 adult sons stayed here also!

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Nice hotel

By

14 June 2017

club

Friendly staff, comfortable and spacious rooms. Good place to stay.

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My favorite annual business trip

By

10 June 2017

club

The Carbondale area has become my favorite annual business trip because I stay at the holiday inn on Reed Station Parkway. The staff they are very friendly. I feel safe and comfortable. I am able to relax and also to work as necessary during my stay there. The breakfast at fat bottom Bettys next-door is the bomb! By that, I mean that it is the best!

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Bad Experience

By

06 June 2017

Front Desk Staff was terrible. I did not realize that my review would be edited under writing guidelines about customer service. WOW.......

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S L O W I N T E R N E T

By

04 June 2017

Terribly slow internet. The rest is all good. The constant playing of "Black Betty" from the restaurant can get annoying but only if you hang out in the parking lot.

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Staff

By

04 June 2017

club

The staff at this location was extremely helpful and always made sure they could make my stay better. I would highly recommend this hotel if the elevator and breakfast was better it would easily become one of my top 2 hotel options.

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Much Amaze

By

01 June 2017

club

This hotel was great and provided all I needed for a great price. The attached restaurant which provided the breakfast was mehhhh.

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Thoroughly enjoyed!

By

30 May 2017

I stayed here for one night. The staff was EXTREMELY kind and attentive and the rooms were nice. My ONLY gripe is the breakfast: the price per night vs. what you get for breakfast (fruit, yogurt, cereal, muffin/danish, orange juice, coffee) is very poor. They should at least offer complimentary hot breakfast.

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Travel Nurse

By

25 May 2017

club

The stay was awesome! The hotel was clean and staff very professional

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