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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
90%
Recommend This Property

Overall Experience

4.3

based on 1041 reviews
90%
Recommend This Property

Ratings Breakdown

1041reviews

  • 5 Stars
    515
  • 4 Stars
    359
  • 3 Stars
    109
  • 2 Stars
    38
  • 1 Stars
    20

Excellent staff

By

26 July 2017

Comfortable bed and excellent staff always willing to help

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city centre

By

26 July 2017

club

Its close to the city centre easy to find with good parking

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Cardiff Speedway

By

25 July 2017

Hotel staff are really helpful and service is great.

However the hotel is looking really tired and the rooms are in need of urgent refurbishment as are the corridors leading to the rooms.

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Speedway weekend

By

24 July 2017

Had a great time in Cardiff. Hotel is central and highly recommended if going to an event at the stadium.

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Good location and parking facilities

By

24 July 2017

club

Had an excellent stay, good location and a huge plus for me was having parking facilities.
Reception staff are polite, helpful and efficient. Rooms are clean and comfortable.

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Nice Location

By

24 July 2017

club

Near Bute Park and Cardiff town centre. Big drainage issue in rooms sink and showers

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ideal position

By

24 July 2017

Lovely hotel in an ideal position. Overlooks the castle and next to the stadium. Adequate parking but think £12 is a bit steep. Warm welcome on arrival and given an upgraded room. 10 minute walk to the main shopping centre and 30 mins to Cardiff Bay. Would definitely recommend and we will return

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Stay in Cardiff

By

22 July 2017

club

I usually stay elsewhere but on this occasion the holiday inn was chosen. Prior to this stay I had not been there for twenty years. I was surprised by the quality of my stay - in a good way! Only negatives are no pool and gym is off-site

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Good Stay

By

21 July 2017

Great location for the Coldplay concert with onsite parking. Lucy on reception was brilliant and very helpful.

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Great Stay

By

19 July 2017

club

Clean facility, pleasant staff. Easy to book, check in, and checkout.

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Guter Zimmerdienst

By

18 July 2017

club

Zimmer angenehm, gute Betten, Probleme mit dem Duschkopf (selber behoben)

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Great accomodation!

By

18 July 2017

platinumelite

Wonderful staff, great location, great breakfasts, clean room, decent toiletries, on-site parking, all benefits! Better beer and it would be perfect!

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