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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
87%
Recommend This Property

Overall Experience

4.3

based on 514 reviews
87%
Recommend This Property

Ratings Breakdown

514reviews

  • 5 Stars
    326
  • 4 Stars
    97
  • 3 Stars
    35
  • 2 Stars
    33
  • 1 Stars
    23

Very Pleased

By

29 March 2017

The staff was extremely professional and courteous! The room was neat, clean and updated!
The pool was perfect!

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Great stay as always

By

28 March 2017

We stay at the Carol Stream Holiday Inn each time we come to visit our kids at Wheaton College. The staff continually does a great job of making us feel welcome and of keeping our needs met, the rooms are always clean, the parking is plentiful and the food at the restaurant is very good. We are bringing yet another child to college nearby this fall, and we plan to visit this Holiday Inn many, many more times.

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Convenient location and friendly service

By

27 March 2017

club

I stay at this location when traveling for business. The location is conveniently location to work. The hotel staff is polite, friendly, and remembers me when I arrive.

I haven't experience any issues with this location. I'm confident if anything were less than acceptable the hotel staff would correct quickly and appropriately.

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Updated

By

26 March 2017

I've noticed that some of the bathrooms need to be updated. Ceiling tiles need to be replaced. Better lighting in bathroom

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Clean and roomy

By

26 March 2017

club

Spacious room with very comfortable bed, fresh linens, good lighting, usual in-room amenities. Quiet! And courteous staff.

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Accommodating and comfortable

By

22 March 2017

club

We were staying one evening for a college visit and we were very impressed with the service and facilities. This Holiday Inn is very clean and the staff was extremely helpful from start to finish.

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needed two beds, got king and pull out sofa

By

21 March 2017

platinumelite

Pull out sofa was surprisingly comfortable. Rooms are clean. Restaurant food is over priced for the quality.

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Carol stream holiday inn

By

21 March 2017

club

Was ok. Was told breakfast was included and there was no breakfast in the morn. Little disapointed with that. Otherwise great stay.

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Good stay

By

21 March 2017

club

I had a great stay at the holiday inn it was very relaxing

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Shuttle service and amenities

By

21 March 2017

club

Was great,only thing i would say would be the rooms need updating. They were comfortable but seem out dated..

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Very nice stay

By

20 March 2017

club

I'm really happy with my stay at this hotel. My room was clean and quiet, staff was very accommodating. Overall I had great experience and next time I will definitely stay here again.hotel is big and looks very nice and modern. They have free shuttle to the airport restaurant on site and indoor pool.

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Breakfast wait staff was very friendly!

By

17 March 2017

platinumelite

Enjoyed my recent stay while on business. Everyone was friendly and helpful, especially the morning wait staff! Thanks for the attentive service!

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