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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.4

based on 924 reviews
88%
Recommend This Property

Ratings Breakdown

924reviews

  • 5 Stars
    539
  • 4 Stars
    300
  • 3 Stars
    58
  • 2 Stars
    14
  • 1 Stars
    13

good location

By

24 March 2017

非常好的位置 离春熙路一站地铁 走路也不远、非常有性价比,装修也很气派.比一般的假日更舒服一些,礼宾服务很好,当时存了一个箱子朋友来拿 ,很方便的安排了 非常合理

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十分一般,不推荐

By

24 March 2017

房间小,空气流通性差,装修老旧,性价比很差,失望。不会在入住此家,唯一好的是地理位置还可以,出地铁就到。

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态度很好

By

23 March 2017

platinumelite

态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好态度很好

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不如期待得好

By

23 March 2017

1. 住的是行政房间,但房间并不大。
2. 服务员服务不理想,约好的打扫时间竟然迟到一个小时;约好的立刻过来取洗得衣服竟然不来,后来致电让我第二天早上再通知服务员。
3. 价格不便宜。
4. 游泳池看起来黑乎乎的,完全没有游泳的欲望。
5. 早餐选择也不丰盛。

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服务生的倾听能力

By

23 March 2017

对客人提供的联系方式居然能够记错,实在让人费解。已经为遗失物品的邮寄地址提供了公司的新地址,居然能找到公司的旧地址并将遗失物品发送到旧地址,这是要多不容易啊。

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糖酒会期间服务质量下降

By

22 March 2017

遇到糖酒会期间服务质量下降严重,对于会员没有问候和该有的待遇,连增饮卷都是在客人主动提醒后才给到的,作为会员希望续住告知必须涨价

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地点一流

By

21 March 2017

房间对于控烟有一定瑕疵;地理位置非常好,距离太古里和春熙路很近,门前就是地铁东门大桥站;早餐比较丰盛,推荐面档

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員工很棒!

By

21 March 2017

club

大庁不要有香香的味道 令人很不舒服聞了想吐 服務人員說這是公司規定的味道 這樣做太假太做作了 強烈建議提供無味健康乾淨的空氣質量

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总体不错

By

21 March 2017

platinumelite

住了两晚,排房给了顶层,不错。
酒店整体感觉干净。
行政大床浴室有点小,且无浴缸,不知道只是我住的房间是这样还是全部。

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一次不错的体验

By

21 March 2017

除了没有浴缸,酒店内其他的设施已经堪比皇冠以上级别的酒店设施了。服务人员礼貌周到的态度和良好高效率的办事风格值得点赞!

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服务热情

By

20 March 2017

club

总台及迎宾服务热情,但是服务技巧有待提高。客房卫生总体还是不错的,没有遇到客房服务员。总体酒店给我的感觉还是比较不错的。

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房间比较旧

By

19 March 2017

每次都是住同样的房型,房间比较旧,面积也不大。不确定这个酒店对至悦会员是否有升级。。。。。。。。。。。

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