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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
88%
Recommend This Property

Overall Experience

4.5

based on 1150 reviews
88%
Recommend This Property

Ratings Breakdown

1150reviews

  • 5 Stars
    684
  • 4 Stars
    362
  • 3 Stars
    68
  • 2 Stars
    17
  • 1 Stars
    19

位置极佳的假日

By

23 August 2017

门口就是地铁站,离春熙路和太古里也不远,打车到二三环的任何地方都不算太贵,周边有不少老馆子,早餐也比较丰盛,唯一的缺点是房间似乎偏小了一点点

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床品质量高,休息比较好

By

22 August 2017

club

房间的性价比很高,得到的睡眠质量与奢华五星级宾馆相差无几,各种便利性标准服务也做的比较好,基本可以满足日常各种所需,很满意的入住体验

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很棒的入住体验

By

22 August 2017

首先是地理位置比较优越,门口就有地铁口以及共享单车,距离春熙路商业区距离很近,楼下的7-11便利店也非常美丽!房间整洁利落,各种标配一应俱全,床品也很干净舒适,环境安静,休息的非常好,而且服务人员也很热情会给游客很多好的建议,再来成都还会选择假日酒店

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员工很热情,服务很周到。

By

22 August 2017

小朋友很喜欢酒店到位哥哥姐姐,很热情,也很照顾他们。
行李比较多,入住3天,服务员帮忙每天都把房间和行李收拾的很整齐干净,很满意。

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床铺潮湿,脸盆内爬满虫子!

By

21 August 2017

club

阴天天气,床铺非常潮湿!!!
卫生间面盆内爬满虫子,向工作人员反馈超过24小时仍然没有得到有效处理。先要求酒店对我们被污染的随身物品进行赔偿。

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位置便利,设施舒适

By

19 August 2017

platinumelite

地理位置优越,交通便利。酒店设施新,服务好。入住期间给白金卡赠送了早餐,有果盘,饮料券。各方面服务符合预期

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交通便利,服务优质

By

19 August 2017

club

酒店地理位置优越,楼下即地铁口,打车需等10分钟左右;
服务员态度非常好,响应速度很快,熟悉我的入住偏好;
酒店内部环境干净清爽,比较安静,行政楼层入住人群看起来还可以;
楼下有家7-11,非常方便

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Reception

By

19 August 2017

club

My IHG number were not used at booking and I forgot to bring my IHG card for the trip but lady at the reception made great effort to find my membership information with various way.

She offered not only good service but good attitude of help.

Thank you!!

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综合满足预期

By

18 August 2017

club

1.基本满足对IHG旗下酒店的要求,入住体验良好,也愿意在下一次出行的时候继续选择相关的酒店;
2.如果这个调查问卷可以有进度条的话,就会在填写的时候更加方便。

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环境舒适,服务上乘

By

18 August 2017

platinumelite

因为是第一次来成都旅游,外出时间较长,酒店有些项目体验没有进行,下次有机会再来体验。总之,这次入住总体感觉还不错,是一家性价比较高的假日酒店,虽然是旅游旺季,酒店还是给了不错的白金礼遇,表示感谢!虽然在最后结帐的时候出现一些小问题,花了近1个小时时间,最终酒店解决问题的态度和诚意还是比较满意的,希望下次注意!

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交通方便,价格合适

By

18 August 2017

酒店地处市区,交通方便,地铁2号线东门大桥站出来就到,离春熙路只有一站,57路可以直接到武侯祠。成都著名的火锅、串串、商场,都在周边十分钟范围内。

这次来成都,先住的皇冠,最后一天改到假日。对比了两个酒店,皇冠服务不错,但设施陈旧,假日酒店设施比较新,处处干净整洁。价格方面,两个酒店差不多。

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热情

By

17 August 2017

club

从checkin到客房的服务印象最深的是亲切度高。业务熟练,程序简洁有效。相应客人提出要求速度快。
唯一那次遗憾的是我们退房后请底楼大厅工作人员叫辆出租车,一,没帮我们拿行李箱,二,后面我们出去工作人员不见了,最后是我自己在马路上拦的车。估计那天大厅外好像有施工,用线拦起来了,出租车也开不进来。
不过这家酒店整体服务非常好,要表扬的帮我们checkin和checkout的工作人员(碰巧是同一个人),非常热情,友好,高效。谢谢。

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