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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
86%
Recommend This Property

Overall Experience

4.2

based on 532 reviews
86%
Recommend This Property

Ratings Breakdown

532reviews

  • 5 Stars
    295
  • 4 Stars
    142
  • 3 Stars
    45
  • 2 Stars
    30
  • 1 Stars
    20

Convenient stopover.

By

28 March 2017

we had used this hotel before when visiting my son in the area and decided to stay again on our way back from Scotland. we were not disappointed and received the same good service as before. Check in was quick and my gold level IHG membership was acknowledged.

This is an excellent place to stay be one night or more.

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Nice hotel

By

28 March 2017

Stopped overnight here after a omg drive. Hotel was clean, staff friendly, room was quiet despite being next to the A55. Would recommend.

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Holiday inn A55 West

By

22 March 2017

The hotel was as good as any where else I have stayed,food was fresh and perfect,breakfast was all freshly cooked and plenty of .The A55 was a bit noisy that was expected could have asked to change rooms will do the next ime I stay there.the room was fresh clean and the bed and pillows were just perfect.

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Great breakfast followed a great sleep

By

22 March 2017

club

The choice at breakfast time is excellent. The waiting staff are always milling around if you need anything. Nothing is too much trouble. The beds are really comfy. The hotel is spotless and the staff are excellent. It's customer service at its best. The hotel is very easy to get to and there's no noise from the nearby motorway.

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Great bed and service

By

21 March 2017

Had an amazing clean and comfortable bed and had a great night's sleep without any interruption

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Great service

By

16 March 2017

club

I always find Holiday Inn never disappoints, staff are always helpful and courteous, rooms cleaned to a high standard, the food is excellent. Overall it has a homely feeling.

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Overnight stay

By

13 March 2017

club

Stayed overnight. The room was a little below average but no major problems. Had asked for extra pillows but these were not provided. Breakfast average but dining room needed a complete make over.

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Exceptional service friendly staff

By

13 March 2017

Having stayed at this hotel for over 8 months the service and hospitality has not wavered,first class and second to none.
Well done all..

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Frindly staff

By

12 March 2017

club

Really friendly and helpful staff. Room clean and functional.

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Great service and comfortable stay

By

10 March 2017

club

totally happy with my stay -- especially after such a long drive. Many thanks

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Convenient location

By

10 March 2017

club

Good location although room was tired looking and needed some maintenance and close to a major road which meant there was a little noise from the road. Reception area and bar and restaurant nice and clean and modern. Limited menu choice. Friendly staff

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Overall great service

By

09 March 2017

club

Chester west is highly recommend when in North Wales
Clean friendly staff and good food
Good access from A55 and good routes to all of North Wales and Chester town

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