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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.2

based on 852 reviews
83%
Recommend This Property

Ratings Breakdown

852reviews

  • 5 Stars
    458
  • 4 Stars
    223
  • 3 Stars
    69
  • 2 Stars
    63
  • 1 Stars
    39

The room was very clean and comfortable

By

21 May 2017

club

From the first second I walked in I was pleased with the services the hotel had to offer. I've stayed at this particular hotel quite a few times and this time was one of the best nights I've had. Not that I've ever had a bad stay before, this was just a very relaxing night for me. The only problem I had was that my stay only lasted 4 hours due to the fact that I couldn't get to the hotel til 2am and I had to go back to work 5 hours later. I love hotels and I try to enjoy my stay to the fullest extent. The experience is a personal favorite of mine so I definitely plan on coming back real soon.
Thank you, Holiday Inn

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Nice Hotel

By

18 May 2017

club

Clean,friendly. Would stay again.Dinning appropiate.

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Helpful staff

By

18 May 2017

club

My plan came in early and I was offered by staff to hold my luggage at the desk if room was not yet available. My room was available for early check in though. I also was able to check out late as well. This is very rare without an additional fee. Hotel breakfast was incredibly satisfying . I thought it would be a little set up in the lobby with muffins and juice , waffles and such, not the case . It was a full Buffett with friendly staff to assist you.

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床铺过软

By

18 May 2017

club

客房床垫过软,睡眠时脊柱感到不适,此外,配套的枕头也感觉过软,可以考虑备用硬度/弹性较高的床垫和枕头。

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Girls getaway

By

17 May 2017

club

Close to the blue line which made it easy to get to the airport... nice breakfast.. clean rooms and quiet.. great service from all the staff.. bathrooms need a make over.. but all else was good.

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Not a Holiday Inn!

By

15 May 2017

I stayed here for 2 nights with the exception I am staying at holiday Inn but was very disappointed. For one suite was small, out dated and rusty. For a Chicago downtown, prime location, I would expect them to be updated and clean, instead found rusty faucet, super small bathroom, uncomfortable beds, unfriendly staff and super rude restaurant. Overall very disappointed. At one point i wanted to leave and find another hotel.

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Good Business/Casual Hotel

By

12 May 2017

club

Excellent Staff, good food, decent rooms. TV/channels left something to be desired, but overall very good experience.

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Great service

By

11 May 2017

club

Staff were friendly and helpful, very accommodating. It is within walking distance of some popular Chicago sites like Willis (Sears) Tower, as well as bars/restaurants. Very pleased with our stay.

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Nice

By

11 May 2017

club

Nice, clean and great location. Stafff was friendly and helpful at all hours

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Excellent stay

By

09 May 2017

club

nice place, very convenient for public transportation. Nice service.

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ok stay

By

08 May 2017

club

ok stay. the rooms would be much better if they were equipped with a microwave and refrigerator.

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Best value

By

08 May 2017

club

Looking at hotels in Chicago and came acros the downtown holiday inn, the staff was nice and everything about the hotel made it feel like you were in a nice hotel. They have a place where you can eat and drink, they even give you a bottle of water In you're room when you arrive.

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