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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
83%
Recommend This Property

Overall Experience

4.3

based on 595 reviews
83%
Recommend This Property

Ratings Breakdown

595reviews

  • 5 Stars
    312
  • 4 Stars
    195
  • 3 Stars
    56
  • 2 Stars
    14
  • 1 Stars
    18

旧到没朋友

By

25 May 2017

酒店地理位置还是很方便,地铁和公交站都有,但酒店太旧了,如果花钱住真是星际币不高。这个酒店生意还挺好的,爱吃鸡对积分房和金卡很不厚道,这里就不做点评了,其他原因都不说了,。推荐这家的鹅肝酱烩饭。

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床铺舒适,交通便利

By

23 May 2017

枕头选择很多,感觉很贴心。
酒店位置很好,交通便利,去解放碑、洪崖洞、磁器口都有公交或者地铁直接到。
酒店工作人员服务很热情,主动介绍交通情况。

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房间地毯的清洁

By

23 May 2017

房间地毯需要清洁,很多时候地毯是深色,所以很多灰尘和脏东西都看不见,很容易滋生细菌,真菌,螨虫和小虫子,例如跳蚤等等,需要经常使用吸尘器清洁

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客房服务

By

22 May 2017

客房服务员最好不要频繁敲门,无论是出于什么目的。我在酒店下午四点多住下到七点,前后好几拨人来敲门。有收衣服的,有其他。

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清洁未到位

By

19 May 2017

club

一进门就闻到一股臭味,要求换房遭拒,仅喷洒空气清新剂。房间没打扫干净,在沙发下找到一个不知放了多久的烂苹果。

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性价比还行吧

By

19 May 2017

性价比还行,早餐一般,舒适性不错,但前台和客户定房中心沟通不是很好,定的多间房和前台对账很麻烦,而且为什么公司付账就不给积分呢?不合理

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服务自是没话说

By

19 May 2017

club

近两年很少来重庆,之前但凡来重庆基本都住的这家假日酒店。品牌管理公司给客户带来的服务上感受肯定是不一样的。举个简单的例子,虽然酒店人员流动大,我近两年也不是经常来,很惊喜的是一到前台还没报姓名居然还有人能够直接叫出的名字并跟我寒暄,着实让我小小的感动了一下,为这个小伙子点歌赞!

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基本符合假日标准

By

18 May 2017

club

酒店比较旧了,有些设施需要提升(比如浴室);希望客房内的网络连接可以具备个人私密方式,而不是全部连接到一个公共的接入点,这样可以提供更好的安全性;由于酒店所处城市及酒店位置的原因,使用出租车不是非常方便,尤其是较多人的团队商务出行,希望能够有针对性的提供解决方法。

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交通便利,周边配套齐全

By

18 May 2017

club

酒店比较整洁,价格合理,地理位置好。
早餐比较丰盛,口味也还行。
设施符合定位,网速一般。
开发票速度还行,希望会员软饮直接换成饮料放在房间里。

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整体达标,但存在一些问题

By

17 May 2017

club

IHG的标准服务一如既往,酒店大堂和外观整体比较整洁,但是房间内因为建设时间原因,显得较为老旧,特别在住宿期间,床头插座松弛,难以插入,造成较大困扰,希望能够及时处理。

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爱你们的早餐

By

17 May 2017

club

爱你们的可丽饼和可颂,配现磨咖啡和奶酪,整个人一天的好心情。自助早餐体现的是一家酒店的品格和良心啊。假日从未让我失望过

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入住体验

By

15 May 2017

club

酒店位置很好,离轨道6号线红土地站只有200多米。员工服务热情,但是房间面积略小,尤其是沙发已经快顶到床边了。

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