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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
84%
Recommend This Property

Overall Experience

4.3

based on 566 reviews
84%
Recommend This Property

Ratings Breakdown

566reviews

  • 5 Stars
    299
  • 4 Stars
    183
  • 3 Stars
    54
  • 2 Stars
    13
  • 1 Stars
    17

服务一流

By

27 April 2017

platinumelite

晚到酒店,快速入住,识别会员,安排升级房型。房间干净整洁,提前安排相关会员待遇。
床铺舒服。
早晨较丰盛,服务不错。

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服务周到

By

25 April 2017

club

酒店的氛围酒店的颜色一直都是我比较喜欢的,所以每次去不同的城市都会选择洲际集团旗下的酒店。每次都有不一样的惊喜和不一样的体验。希望酒店的各种服务能一直保持下去

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服务周到热情

By

24 April 2017

club

走进大堂有行李员问候及提行李,到前台办理入住时,前台妹妹服务周到热情温柔。让我感觉回到家一样温馨,有熟悉的面孔熟悉的人更有熟悉的味道 我认可假日品牌,也是我一直追寻的品牌

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服务周到

By

24 April 2017

club

假日集团是我比较认可和喜欢的牌子。我喜欢回家的感觉,回到酒店所以人都能认识我,感觉很温馨!服务比较追到,人性化的服务我能很清楚的体会到

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前台服务值得点赞

By

24 April 2017

club

一到酒店,前台接待服务快,check in check out都准确及时,刚刚好的微笑,礼宾员热情,对当地地理熟悉,给我们出行带来了很多方便,会再次入住。

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服务不错

By

24 April 2017

club

入住期间服务态度不错,酒店早餐丰富。酒店位于重庆市渝北区五红路96号(黄泥塝转盘旁),地理位置优越,方便商务出行和休闲。

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员工素质太差

By

24 April 2017

明明有其他楼层的房间,但是给我安排的是正在进行装修中的楼层!让人感觉很失望!员工当时就没告知是装修楼层,而且还告诉我满房了,只有这一间了!为什么后来又拿出两间让我选呢?而且酒店的玻璃隔音效果不好,房间之间的隔音也差!这次对员工的欺骗行为很是气愤!希望抓强素质教育!

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前台帮助冷藏西瓜

By

22 April 2017

club

因为入住房间没有冰箱,买了西瓜不能及时吃又怕坏掉,前台帮忙放酒店冰箱一下午,表示感谢。如果以后房间都能有小冰箱就好了。

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床铺舒适,服务响应及时,早餐一般

By

22 April 2017

club

最满意的是床铺,配备软硬枕头,适合出差休息;

房间灯光设计也很适宜,卫浴环境OK;

就价位而言,早餐稍显简单,我们同样400的协议价,在万达等酒店会好不少。

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房间宽敞,硬件设施有待提高

By

20 April 2017

platinumelite

地理位置还可以,不过堵车严重,房间宽敞,临近小区的房间比较安静,房间硬件设施有待提高,早餐一般般。酒店的服务人员还是不错的。

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主要是没有wifi,也没人管

By

16 April 2017

club

没有wifi,也没人管,而且说好第2晚换成大床房,后来去问,说没有了,根本就没人管,希望以后可以改进

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酒店縂体舒适乾淨

By

16 April 2017

四月中入住長都假日酒店,很滿意。酒店乾浄舒适,房间内所有設施都容易操作。早餐的菜色、質量也是很好。前台的服务人员更是熱心回答我们的谘询。

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