Rated 4.4 out of 5 by 323
Rated 3.0 out of 5.0 by Ganderlander A comfortable night's sleep
The bed and the breakfast were very good. The evening meal on the Sunday was very poor. Reception was efficient but I do think that the training regime for other staff should be looked at.
May 16, 2015
Rated 5.0 out of 5.0 by NewMB Excellent
Having stayed at the Colchester hotel many times over the years only shows that what they do is right. Its very nice with very polite and helpful staff, rooms are clean and in a great location next to A12 (but very silent).
However, it is starting to be worn down. Especially around the common areas with, in some places, very worn down carpets etc. But this is a minor thing.
May 13, 2015
Rated 5.0 out of 5.0 by Nathalie1 More than I expected from a Holiday Inn
Very good stay with room nice, large and clean. Only downside was the restaurant and evening meal not brilliant although staff were very attentive.
Breakfast on Saturday brilliant but on Sunday the waiting staff were not very good and a little surly. Chef on both mornings absolutely lovely, don't know his name but would like to say that he was very friendly.
Sunday breakfast area a little depleted of coffee/tea and cold food options.
Our bill on leaving was incorrect and we had to work it out ourselves but the lady on reception did apologise.
May 13, 2015