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Guest Reviews
Each review and rating that we receive is verified to ensure that we only display information provided by guests who have actually stayed in the hotel.
91%
Recommend This Property

Overall Experience

4.4

based on 491 reviews
91%
Recommend This Property

Ratings Breakdown

491reviews

  • 5 Stars
    285
  • 4 Stars
    142
  • 3 Stars
    34
  • 2 Stars
    21
  • 1 Stars
    9

Courteous staff and close to airport

By

28 May 2017

Decent hotel. Clean room and courteous staff, but under-staffed front desk upon arrival.Easy access to airport. Hotel is a little worn.

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great stay

By

27 May 2017

club

like i said earlier it is always a pleasure coming to this hotel we go and watch the mets so the hotel is within walking distance of citi field we always have great service and love the pines

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Comfortable bed clean room helpful staff

By

26 May 2017

platinumelite

Clean comfortable room and helpful welcoming staff

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No worth to stay

By

25 May 2017

platinumelite

Free shuttle took more than 1 hour to pick you up. No bath towel in the bathroom.

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Everything was fine except the AC wasn't working

By

24 May 2017

All aspects of the stay were fine, but when we discovered the AC was not working we called and asked for it to be fixed, or us moved. No engineers were there at that time and we couldn't move rooms. The three of us sleep on top of the covers and at that didn't sleep very well because it was hot. We were able to move rooms on the second night, but the hotel staff acted like we were putting them out. They said that they were overbooked, but would do us a favor. So overall not to happy, but then again its not their fault that the AC went out. It was, however, their fault in how they handled it.

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Old property

By

24 May 2017

platinumelite

Basic hotel near La Guardia. They have a shuttle to the airport. My low marks is because the property is old and hasn't been renovated in a long time. The restaurant provides large portions.

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Ms joan

By

24 May 2017

club

Very poor experience. This is not a hotel I would even consider in the future. It is hard to have a favorable impression when I was lied to from my first contact with the hotel. The traffic at La Guardia is terrible but the tardy shuttle service was inexcusable. My first impression was completely negative.

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Mets game weekend

By

23 May 2017

platinumelite

As always, this hotel and the staff is the best . Always greet me by name and as a frequent guest!

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Great stay at the Holiday Inn LaGuardia

By

22 May 2017

platinumelite

I had a very nice visit at the hotel we'll see there Jenna from back in the area

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Short shuttle to LGA

By

21 May 2017

club

Microwave and Refrigerator in room
Professional and friendly staff
Complementary shuttle to LGA airport

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Location

By

15 May 2017

club

Hope room is little bit more cleansed free breakfast

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centrally located to take subway to Manhattan

By

15 May 2017

club

Shuttle Service very convenient to la Guardia and subway.
Cheerful ,accommodating staff.

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